Customer Service Team Leader – Online Healthcare Provider Job at Compass Associates (Croydon)

Vice President of Sales and Marketing

The Vice President of Sales and Marketing is a strategic and operational leader ...

Location

Canada , Toronto

Salary:

140000.00 CAD / Year

Spring Living

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Marketing, Business Administration, Healthcare Management, or a related field (Master’s preferred)
Strategic mindset with the ability to execute with speed and efficiency based on market trends and internal performance insights
Proficiency in CRM systems (e.g., Aline, Sherpa, Salesforce, Yardi) and digital platforms (e.g., HubSpot, Google Analytics)
Excellent interpersonal and communication skills, with a passion for leadership and innovation
Deep expertise in leading the sales function, including standardized best practices, training and development, performance management, and data-driven sales analytics
Ability to work cross-functionally and lead through influence
5+ years of senior-level or equivalent experience across sales, marketing, and analytics in senior living, healthcare, or hospitality
Demonstrated success in leading digital marketing campaigns, improving occupancy, and managing multi-site teams
Experience aligning pricing, payer strategy, and sales tactics to maximize revenue across a continuum of care is strongly preferred
Deep understanding of digital marketing tactics and tools, including CRM and marketing automation platforms

Job Responsibility

Develop and execute an integrated sales and marketing strategy to increase occupancy, optimize value per unit, and expand market presence
Leverage data analytics (including performance metrics, CRM, consumer surveys, market trends, and ROI analysis) to inform strategic growth plans and optimize marketing and sales tactics based on results
Use data and performance metrics to balance occupancy targets with rate integrity, ensuring sustainable growth without compromising margins
Proactively monitor internal performance and external market trends to refine strategy and stay ahead of emerging opportunities and challenges
Lead long-term growth initiatives (ex: market repositioning, new developments, and expansion) while driving measurable results that create long-term value
Lead and coach the Sales and Marketing professionals, regional directors and community-level leaders to meet and exceed occupancy and conversion goals across all regions and community types
Design and optimize scalable sales systems, lead tracking, and performance management through modern CRM platforms
Strengthen referral networks by building strategic enterprise-level partnerships
Lead Spring Living’s digital marketing strategy, including managing the website, online advertising (SEO, Google Ads, social media), email marketing, reputation management, and content creation
Oversee brand consistency, public relations, and corporate communications, acting as ambassador for Spring Living

Fulltime

Senior Director of B2B eCommerce

The Senior Director of B2B eCommerce leads the strategic evolution of the ResMed...

Location

United States , San Diego

Salary:

232000.00 - 348000.00 USD / Year

ResMed

Expiration Date

Until further notice

Requirements

Deep experience (10+ years) leading B2B eCommerce or digital platform transformation, ideally within healthcare, medtech, or complex enterprise environments
Proven track record in developing and scaling enterprise-grade online stores or portals, with a focus on workflow automation and user experience
Strong understanding of digital architecture, commerce platforms (e.g., SAP Commerce Cloud, Salesforce B2B), and API-driven ecosystems
Skilled in leveraging data and analytics to optimize digital performance, conversion, and engagement
Experienced in leading large cross-functional teams across product, engineering, UX, and commercial functions
Strong business acumen with the ability to connect customer experience, digital design, and operational efficiency
Visionary and strategic — able to anticipate where digital commerce is heading
Empathetic and collaborative leader who builds trust across diverse teams and stakeholders
Adept at balancing innovation with disciplined execution
Passionate about enabling providers and partners to do their best work through simple, efficient digital solutions

Job Responsibility

Define the long-term vision and digital roadmap for ResMed’s B2B online store, aligning with global business and customer strategies
Lead modernization of the ROS platform to drive frictionless ordering, billing, and account management experiences
Champion innovation in digital commerce, introducing advanced capabilities such as predictive search, personalized dashboards, and automated workflow tools
Translate evolving customer expectations and digital trends into actionable platform enhancements
Own the end-to-end product experience for ROS, from discovery to delivery
Collaborate with regional and functional leaders to ensure the platform reflects diverse market requirements while maintaining a unified global experience
Utilize customer data and analytics to continuously improve usability, efficiency, and engagement
Advocate for the voice of the customer in every product decision
Partner closely with Technology, UX, Operations, and Commercial teams to deliver best-in-class platform features and integration with ResMed’s broader ecosystem
Align with Finance, Supply Chain, and Customer Service to digitize end-to-end processes such as billing, returns, RMAs, and warranty management

What we offer

comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), tuition assistance, Flexible Time Off (FTO), 11 paid holidays plus 3 floating days, eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave

Fulltime

Vp business-to-consumer (b2c)

At Resmed, we don’t just help people sleep better—we help them live healthier, m...

Location

Salary:

Not provided

ResMed

Expiration Date

Until further notice

Requirements

15+ years of leadership across direct to consumer business leader roles, including e-commerce, marketplace, retail
Multi-market experience required
Global experience preferred
Proven track record in P&L ownership with demonstrated experience in driving high growth businesses
Proven ability to vision and build amazing omni-channel customer experiences at scale that deliver results
Energized by working in highly cross-functional and complex, and multi-channel environments
Incredible change agent with a strong growth mindset
Ability to nurture, build and grow great teams who thrive in ambiguity, growth and doing things differently
Showcase a bold vision with operational discipline

Job Responsibility

Architect and execute a global B2C strategy for key markets in collaboration with global product owners that is aligned with ResMed’s overarching product and consumer vision and financial goals
Grow Resmeds existing direct to consumer business across Europe, APAC and Amercias. Identify and execute growth levers - organic or M&A, to expand ResMed’s direct to consumer footprint in priority markets
Localize your strategy for regional or country nuances
Be the internal champion of the end user customer. Leverage your deep experience being so close to the customer to inform brand, product, and innovation strategy across the company
Ensure that Resmed builds and champions game changing healthcare pathways and customer experiences that provide access to more patients to get on therapy seamlessly with the ultimate goal of growing all channels within Resmeds ecosystem
Design and scale a high-performing global direct to consumer organization. Be comfortable leading through growth, ambiguity, and transformation
Take full ownership over commercial performance of direct to consumer businesses – ecommerce, marketplaces, retail and all in between
Own and drive global sales targets and operating plans across all B2C businesses, ensuring alignment with regional growth goals, financial forecasts, and enterprise-wide focus areas
Partner with marketing and product teams to fuel traffic, conversion, and lifetime value
Manage all retail businesses – their P&L, in-store operations, and end-to-end customer experience in physical stores

Fulltime

Assistant Store Manager (Retail)

As an Assistant Manager at Boots Opticians you will lead and inspire your team t...

Location

United Kingdom , Brierley Hill

Salary:

Not provided

Boots

Expiration Date

Until further notice

Requirements

Experience working in a customer facing role
Desire to learn
Led or coached a team

Job Responsibility

Lead and inspire your team to deliver an exemplary customer journey
Work closely with the Store Manager to create and deliver the commercial plan
Manage customer service, store operations and clinical activities including patient pre-screening, dispensing, accuracy checks
Manage a team with a variety of experience and clinical knowledge
Complete management tasks such as creating and maintaining rotas, return to work reviews and performance management

What we offer

Discretionary Quarterly bonus
Generous employee discounts for you and a second person
Clinical and Non-Clinical Career development opportunities
Enhanced maternity/paternity/adoption leave pay and gift card
Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes
Access to free, 24/7 counselling and support through TELUS Health
Employee Assistance Programme

Fulltime

Dispensing Optician

As a qualified Dispensing Optician, you will be providing a high level of custom...

Location

United Kingdom , Brierley Hill

Salary:

Not provided

Boots

Expiration Date

Until further notice

Requirements

Registered with the General Optical Council (GOC)
Passion for your own learning and development, completing all CPD training as part of the GOC requirement.

Job Responsibility

Providing clinical support in store for regulated dispensing
Inspiring your Optical team by sharing your knowledge to offer the very best service
Listening to the needs of customers and offer expertise and advice
Helping our customers to choose the correct eyewear and offer guidance to ensure our customers receive the best product suited to their needs
Supporting the team to deliver an efficient model day and operational processes to ensure that the business trades legally
Providing expert knowledge for patients with more specialist requirements.

What we offer

Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

Fulltime

Luxury Car Mover

Location

Netherlands , Ritthem

Salary:

Not provided

Randstad

Expiration Date

Until further notice

Requirements

You are 18 years or older.
You speak Dutch or English.
You are available at least two Fridays per month.
You have held a European driver's license for at least one year.
You are willing to work in Ritthem.
You have your own transportation.
You are always available on Mondays.

Job Responsibility

Moving cars.
Working according to safety regulations.
Being flexibly available.

What we offer

Earn €14.83 to €16.23 per hour!
Travel allowance: €0.19 per kilometer
Working with nice cars
Working part-time or full-time
You are able to provide a Certificate of Conduct
Shift allowance between 33% and 125%

Insurance Defense Paralegal

Our client, a respected law firm, is seeking an experienced Insurance Defense Pa...

Location

United States , Decatur

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3+ years of insurance defense, or civil defense experience
Strong knowledge of court procedures, rules, and filing requirements
Experience managing litigation files from inception through trial
Proficiency in Microsoft Office and legal case management software
Excellent organizational, communication, and multitasking skills
Paralegal certificate or equivalent experience preferred

Job Responsibility

Assist attorneys with all phases of insurance defense litigation
Draft, review, and file legal documents, including pleadings, discovery, subpoenas, and correspondence
Manage case files and maintain accurate docketing of deadlines
Coordinate and assist with discovery responses, document production, and trial preparation
Communicate with clients, experts, opposing counsel, and court personnel
Summarize medical records, deposition transcripts, and other case-related documents
Schedule depositions, hearings, mediations, and other legal proceedings
Conduct legal research and support attorneys with case strategy and preparation

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Executive Assistant

We are looking for an experienced Executive Assistant to support senior leadersh...

Location

United States , Chicago

Salary:

28.00 - 35.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

At least 5 years of experience in an executive assistant or senior administrative support role
Strong background in calendar coordination, executive meeting support, and managing multiple priorities in a fast-paced Healthcare/Hospital setting
Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint, Medical Terminology understanding
Experience arranging travel and coordinating logistics for meetings, appointments, or executive events
Excellent written and verbal communication skills with the ability to interact professionally with leadership and board members
Demonstrated attention to detail when preparing documents, maintaining records, and handling confidential information
Ability to work independently, apply sound judgment, and follow organizational policies and procedures effectively

Job Responsibility

Manage front-office administrative operations, including reception support, mail distribution, supply and purchasing coordination, and upkeep of shared office areas and equipment
Screen incoming calls, route inquiries appropriately, and capture accurate messages for follow-up by leadership and departmental teams
Prepare, revise, and format executive correspondence, board materials, agendas, and other documents for senior leaders and trustees
Coordinate calendars for the President and senior stakeholders, arranging appointments, meetings, and invitations through Outlook
Organize Board of Trustees and committee meetings, including room scheduling, document distribution, minute-taking, catering requests, and audio/visual support
Administer business tools and records such as Zoom licensing, board document platforms, policy files, and contract databases for physician and vendor agreements
Process administrative compliance tasks, including timecard approvals, provider payroll support, lobbyist reporting, annual corporate filings, and license renewals with applicable agencies
Maintain recurring meeting schedules, update team agendas and huddle calendars, and manage conference room reservations for leadership meetings
Provide flexible administrative assistance to senior team members and contribute to committee-related assignments and other special projects as needed

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

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Customer Service Team Leader – Online Healthcare Provider

Job Description

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