Customer Service Support, Randstad

Customer Service Support

Randstad

Location:
Greece, Athens

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

Are you an experienced and talented Customer Service Support eager to work for a leading multinational company? Do you have a strong background in end-to-end Order to Cash processes, with experience in the pharmaceutical or healthcare sector? Great news for you! Bayer is looking for a Customer Operations Support! If you have the skills to manage multiple tasks, ensure seamless operations, and deliver exceptional customer service, we want to hear from you. Apply now to join Bayer and make a difference! The position is temporary, based in Athens and outsourced through Randstad.

Job Responsibility:

Process customer orders accurately and efficiently within ERP systems
Communicate with customers regarding their orders
Support the Customer Service Solutions Manager by monitoring order trends
Track daily order processing
Collaborate with the Customer Team to help maintain an efficient supply chain
Assist in overseeing delivery and invoice batch jobs
Prioritize backorder fulfillment
Liaise with O2C functions such as Collections, Disputes, and Credit Teams
Act as the first point of contact for customer claims and returns
Handle customer master data requests and process consent for e-Invoicing
Help maintain service delivery standards

Requirements:

Around 3 years of operational experience in end-to-end Order to Cash processes
Experience in the local pharmaceutical or healthcare sector is highly preferred
Bachelor's degree from a reputable university in Business Administration, Finance, or a related field
Digital proficiency, with hands-on experience using IT systems, SAP, ERP, BI systems, and Microsoft Office
Fluency in Greek and English, both written and spoken

Nice to have:

Experience in the local pharmaceutical or healthcare sector

Additional Information:

Job Posted:
May 20, 2025

Expiration:
May 29, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.