Customer Service Support Job at Robert Half (Fairfield)

Customer Service Support

The friendly problem‑solver who ensures every customer feels heard, supported, a...

Location

United States , Menlo Park

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Customer Communication & Service Excellence — Delivers prompt, professional support with a helpful, solutions‑focused approach
Problem‑Solving & Issue Resolution — Identifies needs quickly, troubleshoots effectively, and escalates when needed
Organization & Multitasking — Manages multiple customer requests while maintaining accurate notes and updates
Experience with CRM or support platforms (Zendesk, Salesforce, ServiceNow)
Strong typing, data entry, and documentation accuracy
Proficiency with communication tools (Teams, Zoom, email systems, chat tools)

Job Responsibility

Handles inquiries
Resolves issues quickly
Keeps communication clear across phone, email, and chat

What we offer

Medical, vision, dental, and life and disability insurance
Eligible to enroll in our company 401(k) plan
Free online training

Customer Service Support

Temporary Customer Service Support role focused on enhancing customer happiness,...

Location

United Kingdom , Sheffield

Salary:

14.36 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Proactive and enthusiastic approach to customer service
Excellent communication skills, both verbal and written
Strong organisational skills and attention to detail
Experience in call handling or customer service is a plus

Job Responsibility

Exceed customer expectations in every interaction
Follow up on opportunities generated from service teams
Conduct regular check-ins with customers to identify needs and provide solutions
Manage and nurture platinum customer accounts to drive upsell and cross-sell growth
Monitor account health, data cleanliness, operational efficiency, and satisfaction
Serve as trusted advisor and advocate for customers
Use insights and customer feedback to enhance service quality
Accurately record all customer interactions in CRM system
Regularly update customer account information

What we offer

Potential for £500 per month bonus
Potential to go permanent

Fulltime

Customer Service Support

As a Customer Service Support, you will play a key role in supporting the local ...

Location

Spain , Barcelona

Salary:

Not provided

OVYA Production

Expiration Date

Until further notice

Requirements

1 to 3 years of prior experience in customer service, accounts payable, or order entry
Experience in export transportation or international business in the industrial chemical market is preferred
Excellent organizational and interpersonal skills
Detail-oriented and accuracy-driven personality
Working knowledge of BPCS or SAP/Salesforce is a plus
Fluent in English and German both oral and written

Job Responsibility

Transactional Services: Process returns, credits, and debits in SAP in accordance with existing procedures
Internal Requests: Support Customer Service with general administrative tasks to facilitate efficient task execution
Customer Requests and Complaints: Monitor the resolution of customer problems and/or complaints resulting from incorrect pricing, non-conforming products, and other related issues
Close complaints in Salesforce in accordance with existing procedures
Follow up on all customer service inquiries
Support Customer Service in providing answers to external customers
Documents for Customers: Provide and send the following documents to external customers: Certificate of Analysis, MSDS, Product data sheets, etc.
Special questionnaires (Master data, environmental info, bank details, other supplier info, etc.)
Lists and special requests (SAP extractions, etc.)
Create and follow up on QSHE SF tickets and Regulatory Affairs Salesforce tickets

What we offer

50% Hybrid Work Model: Flexibility to work from home and in the office according to company policy, promoting a healthy work-life balance
Ticket Restaurant: Daily meal allowance to support your well-being
Flexible retribution: Kindergarten & Transport benefits
30 Labor Days of Holidays: Ample time off to relax and recharge
Language Lessons: Access to language lessons to support personal and professional growth
Medical Insurance: 60% company-subsidized medical insurance for employees, with the option to extend coverage to family members at a competitive rate
Open and Modern Office Environment: Work in a collaborative, innovative, and comfortable space designed for your success

Fulltime

Customer Service Support

Our Customer Service department supports our customers during the full customer ...

Location

Romania , București

Salary:

Not provided

AUTO1 Group

Expiration Date

Until further notice

Requirements

Speak, read, and write French at a native level
Good English
Enjoy providing excellent customer service
Looking for an exciting opportunity
Driven and a self starter
Detail oriented, proactive and a strong communicator
Happy to work on Saturdays

Job Responsibility

Responsible for all inbound and outbound customer contact for French customers and will help them with any questions
Contact customers who’ve booked an appointment to ensure they know what to expect and what to bring
Actively work on always improving our customer experience
Handle any possible complaints and create the best possible solution

What we offer

Private medical insurance
Benefits package – Attractive salary

Customer Service Support Representative

In this role you will be a critical resource and support for a high-impact sales...

Location

United States , Tonawanda

Salary:

20.00 - 22.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrated ability to build and maintain strong, collaborative relationships with customers and colleagues
Committed to personal growth and actively contributing to a supportive, positive workplace culture
Exceptional verbal and written communication skills, with a clear and professional style
New York State Drivers License required
Ability to lift up to 50 lbs
Proficient in Microsoft Office applications, including Outlook, Word, and Excel

Job Responsibility

Serve as the primary point of contact for customer inquiries, including answering calls, assisting walk-in customers, and processing fax and e-business orders with accurate pricing and product availability
Act as a liaison between customers, the factory, and the sales team to ensure timely communication and resolution of requests
Develop and maintain product knowledge to effectively address customer questions and promote services such as free delivery and custom solutions
Coordinate inventory availability across the factory and three local WNY offices, ensuring prompt responses to all inquiries within the company’s 4-hour service commitment
Manage inventory including restocking products, coordinating deliveries, and maintaining organized storage areas that reflect brand standards
Build strong customer relationships by providing consistent support, identifying new product or service opportunities, and assisting with special requests
Collaborate with sales, operations, and inside staff to deliver seamless service, promote value-added offerings, and uphold a culture of zero customer disappointments
Serve as very occasional backup to small deliveries driver and light warehouse work

What we offer

comprehensive total benefits package
medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Reception & Customer Service Support

Our Client is hiring for a reputable organisation in Manchester and is looking f...

Location

United Kingdom , Manchester

Salary:

13.45 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Approachable, confident, and reliable with strong customer service skills
Proficiency in Microsoft Office and Teams
Excellent communication skills, with an adaptable approach to engaging with diverse stakeholders
Resourceful and proactive, able to take initiative and handle multiple tasks effectively
Ability to maintain confidentiality and follow health and safety procedures

Job Responsibility

Greeting visitors daily, ensuring they are booked in and met by the appropriate hosts
Maintaining a tidy and welcoming reception area with all necessary stationery and materials
Answering switchboard calls, screening, filtering, and directing them to the relevant teams
Providing ad hoc support including taxi bookings, taking deliveries, relaying messages, and managing Tannoy announcements
Receiving and distributing all post across the site
Assisting with various administrative tasks as directed by your line manager

What we offer

Full on-the-job training and in-house health and safety induction will be provided
This role offers a great opportunity to develop your administrative and customer service skills within a supportive environment

Parttime

Customer Service Support Advisor

The Customer Service Advisor 2 assists customers across all channels, delivering...

Location

India , Gurugram

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

Billing
Communication
Complaint Management
Continuous Improvement
Customer Relationship Management
Decision Making
Escalation Management
Growth Mindset
Inclusive Leadership
Information Management

Job Responsibility

Assists in the implementation of specific Customer Service management plans under supervision
Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the BT Group's resource pool, within guidelines and with some supervision
Gathers customer information and performs analysis and understands customer needs to provide customer service insight for the efficient management of customer issues
Executes and delivers work often covered by existing procedures in order to achieve objectives and the vision of the Customer Service team
Assists in the implementation of continuous improvement opportunities to improve the customer service team processes

Sales Support Customer Service Specialist

We are looking for a dedicated and detail-oriented Sales Support/ Customer Servi...

Location

United States , Fort Worth

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 2 years experience in a customer service-oriented role
Strong proficiency in Microsoft Office Suite and familiarity with other business systems
Outstanding attention to detail and organizational skills
Ability to handle multiple priorities and tasks simultaneously in a fast-paced environment
Excellent communication skills, both written and verbal
Strong problem-solving abilities and composure under pressure
Commitment to providing exceptional customer service at all times
Familiarity with preparing quotes and managing data entry tasks

Job Responsibility

Create and manage electronic quote files with precision and accuracy
Organize and maintain all correspondence related to quotes and active projects in the appropriate databases and files
Provide exceptional customer service by acting as the main point of contact between sales representatives, customers, and internal teams
Utilize Microsoft Office and other systems proficiently to handle administrative tasks and support operations
Address customer inquiries and resolve issues promptly while maintaining a meticulous approach
Prioritize and manage multiple tasks and projects effectively to meet deadlines
Prepare detailed quotes and ensure accuracy before submission
Collaborate with engineering and production teams to ensure seamless project execution
Perform clerical duties including data entry and document management
Support inside sales efforts by assisting with administrative and customer service tasks

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

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