Customer Service Support

Bilingual French Customer Service Representative

We are looking for a Bilingual (French/English) Customer Service Representative ...

Location

Canada , Mississauga

Salary:

26.00 - 28.00 CAD / Hour

Randstad

Expiration Date

February 14, 2026

Requirements

Bilingualism (French and English are a MUST)
Post Secondary Education is a MUST
Experience working in a customer service/client-facing role
Excellent written communication skills in both French and English
Tech-savvy! Proficient with working with, and learning new software
Strong analytical and problem-solving skills
Demonstrated ability to complete tasks under pressure with a high degree of accuracy
Able to work independently, with impeccable attention to detail
Supportive team player

Job Responsibility

Placing the orders into the system using ERP and ensuring the accuracy of the orders
Processing orders coming via phone, fax or email, including but not limited to the maintenance of orders and processing credit and debit notes
Resolving issues and concerns relating to order errors, delivery, and billing
Resolving customer inquiries over email, delivering excellent customer experience in both French and English
Liaising with cross-functional teams to resolve issues related to the quality of the product in a timely manner

What we offer

Amazing position with easy access to transit
Competitive salary
12 - month contract with possibility for permanent and growth!
Monday to Friday 8:00 - 5:30 pm, with great work-life balance
Working 37.5 hours a week
Chance to be a part of a great team
Opportunity to expand your professional network

Fulltime

Temporary French Speaking Customer Service Representative

We are looking for creative sales minded enthusiastic individuals to join our fa...

Location

United Kingdom

Salary:

23809.50 GBP / Year

Foundever

Expiration Date

Until further notice

Requirements

Strong verbal and written communication skills ability to research and find answers to consumer questions
Ability to work under pressure
Excellent interpersonal and communication skills (verbal & written) in French and English
Past sales experience in a retail environment is preferred
Ability to communicate clearly and effectively and understand customer needs
Ability to multitask while recording details of the contact
Ability to provide excellent customer service while understanding the impact of quality targets showing propensity to continuous learning and development
Ability to work in a fast-paced environment while under pressure engaging with brand loyalty and client goals
Working knowledge of Windows and computer usage as demonstrated in the interview process
Basic typing skills on a PC keyboard equal to 35 words per minute consistent accuracy

Job Responsibility

Supporting customers in French and English
Providing clear and excellent order support to existing or new customers, ensuring a high customer satisfaction and CSAT
Supporting customers and making sales through inbound, emails and chat
Contacting existing customers via outbound calls
Responding to general SONOS product queries with customers
Delivering sales through customer experience and recognising sales opportunities to drive conversion
Utilizing proper CRM tools and systems complete with ownership of the customers support journey while ensuring a positive image of the company
Working as part of a team

What we offer

2 weeks training plus 2 weeks nesting period (fully paid)
Brilliant and supportive culture
Balanced work-life pattern
Competitive salary
Place where 84% of people grow

Fulltime

Our Customer Service department supports our customers during the full customer ...

Location

Romania , București

Salary:

Not provided

AUTO1 Group

Expiration Date

Until further notice

Requirements

Speak, read, and write French at a native level
Good English
Enjoy providing excellent customer service
Looking for an exciting opportunity
Driven and a self starter
Detail oriented, proactive and a strong communicator
Happy to work on Saturdays

Job Responsibility

Responsible for all inbound and outbound customer contact for French customers and will help them with any questions
Contact customers who’ve booked an appointment to ensure they know what to expect and what to bring
Actively work on always improving our customer experience
Handle any possible complaints and create the best possible solution

What we offer

Private medical insurance
Benefits package – Attractive salary

French Speaking Customer Service Operations Agent - Belgium

The role is responsible for all aftersales processes. They make sure that the pu...

Location

Romania , Bucuresti

Salary:

Not provided

AUTO1 Group

Expiration Date

Until further notice

Requirements

Very good written and spoken French language skills
Excellent communication skills and strong customer orientation with a friendly and professional approach
Previous experience in customer service, administration or related area

Job Responsibility

Contract management: Ensure that customers are kept constantly updated on the status of their purchase
Contact customers due to missing items and documents that still need to be handed over
Handle all deregistrations make sure they are handled time and check self-deregistered documents
Be the contact person for the branches via phone
Offer Support: answer questions about the offer
send out offer emails via Email
be the price and car expert in the customer service team - help customers understand the offer
Financed Cars: Handle all cases of bought financed & leased cars: make sure they are handled in time
Ensure that all customers are kept updated on the status of their financed car
Be in close contact with the financing banks and leasing companies

What we offer

Flexibility to also work from home
A nice office just 1 minute away from Pipera metro station
A warm team atmosphere and fun team events
Private medical services subscription via Medicover
Open communication and delivering results are more important to us than a dress code
Inclusive and respectful multicultural work environment

Fulltime

Customer service and technical support specialist

Would you like to work for an eco-friendly company in the plumbing industry? Are...

Location

Canada , Montreal

Salary:

20.00 CAD / Hour

Randstad

Expiration Date

February 12, 2026

Requirements

Proficiency in both written and spoken English and French
Prior customer service experience in a call center setting
Ability to thrive under pressure
Demonstrated dynamism and initiative
Ease with computer usage
including the ability to work on multiple platforms

Job Responsibility

Conducting remote troubleshooting for end consumers and companies, addressing technical issues, installation inquiries, and providing product advice on various plumbing products
Managing incoming calls and emails, as well as fulfilling customer parts requests
Ensuring top-notch customer service and devising solutions for customer issues
Responding to inquiries regarding the status of order shipments and delivery
Solving customer problems through targeted questioning
Upholding quality assurance standards and meeting established service levels

What we offer

Working from home
Equipment provided
Being part of a dynamic team
Fun activities to increase team cohesion
Quick hiring process
Bonus program based on the quality of calls, emails as well as presenteeism and punctuality
Benefits program upon permanent hiring
Occasional in-office meetings once every one to two months for team collaboration (candidates must be based in Montreal)

Fulltime

Customer Support Representative - French Language

Helpware is seeking a French Customer Care Agent to join our team. If you’re pas...

Location

Uganda , Kampala

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

Adaptability: Ability to thrive in a fast-paced environment and quickly adapt to changes
Communication: Excellent verbal and written communication skills with colleagues and customers
Empathy: Genuine care for customers’ needs and a passion for helping others
Quick Learner: Willingness to embrace new ideas, push boundaries, and strive for continuous improvement
Collaboration: Strong team player who understands the importance of working together for success
Language Proficiency: Impeccable written and spoken English, along with proficiency in French language

Job Responsibility

Provide service to Deezer's global customer base in multiple languages
Support any contact channel that Deezer requires such as email, social media and live chat
Take ownership for customer issues, solving problems and handling cases from start to finish
Work collaboratively with the Deezer team
Attend regular meetings with team members and managers
Participate in projects as assigned

Fulltime

Customer Service Agent

We’re Fever, the world’s leading tech platform for culture and live entertainmen...

Location

Spain

Salary:

Not provided

Fever

Expiration Date

Until further notice

Requirements

Previous experience in User Support or Customer Service positions are highly valuable
Previous experience using Zendesk is preferred
High French level (oral & written) and fluent in Spanish or English
Skilled at planning, organizing, prioritizing and executing simultaneous tasks
Have good communication and interpersonal skills
Are a solution-oriented and reliable professional
Are incredibly detail-orientated with excellent time-management skills
Are flexible. Everything can change very quickly and you know how to adapt
Have excellent interpersonal and communication skills
Be decisive and organized

Job Responsibility

Customer Service by e-mail, phone or social media for solving any incidents generated
Managing incoming calls and chats and customer service inquiries
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits
follow up to ensure resolution. Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
As the resolutions of incidents are not constant, parallel work for the Department of Operations will be performed

What we offer

Home office (100% remote position)
Great work environment with a young, international team of talented people to work with!
Possibility to receive in advance part of your salary by Payflow
40% discount on all Fever events and experiences
Health Insurance
Gympass Membership

Fulltime

Health Services Support Agent

Join a global leader in insulin delivery and diabetes technology. We design, man...

Location

Portugal , Porto

Salary:

Not provided

Atlean World

Expiration Date

Until further notice

Requirements

Fluent, verbal and written, in French and English
Strong customer service skills with a focus on empathy and problem-solving
Experience in technical support or healthcare-related fields is preferred
Ability to manage multiple tasks and work effectively in a fast-paced environment
Excellent communication skills and attention to detail

Job Responsibility

Provide exceptional customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to patients across European markets
Deliver technical support and troubleshooting for medical diabetes devices and accessories
Assist patients with product usage through multichannel support (calls, email, chat, SMS)
Manage order intake, renewals, and documentation in compliance with guidelines
Apply active listening and empathy in sensitive situations
Follow defined procedures and scripts to ensure regulatory and safety standards

What we offer

Be part of a multicultural, welcoming team that values your ideas and growth
Work from our office in Porto, one of Europe’s most vibrant cities
Opportunities to develop professionally and gain experience with cutting-edge tech products
Enjoy a supportive environment where your work truly makes a difference
Relocation package included
Your flight is on us – we’ll get you safely to Portugal
Warm welcome at the airport and help to settle in
Comfortable accommodation in shared apartments
Free Portuguese lessons to get you speaking like a local
Plenty of activities to enjoy: football matches, surf lessons, beach barbecues and cultural events

Fulltime

Customer Service Support - French

AUTO1 Group

Location:
Romania , București

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 15, 2026

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