Customer Service & Supply Chain Representative Job at Evonik Industries (Istanbul)

Customer Service / Supply Chain Representative

70% Customer Service 30% supply chain responsibilities

Location

Turkey , Istanbul

Salary:

Not provided

Evonik Industries

Expiration Date

Until further notice

Requirements

Knowledge about foreign trade payment conditions such as LC, bank contracts, etc.
Computer skills
especially good knowledge in SAP, MS Office (Excel), Outlook
Efficient work and good management of time and workflow
Good knowledge of foreign/internal trade and the economic market
Good knowledge of local trade regulations
Good knowledge about customs (import, export), transit regulations
Bachelor's degree and more than 3 years of job experience in above mentioned areas
Fluent language skills in Turkish, English and/or German
Excellent cooperation and communication skills, team worker, problem solver

Job Responsibility

Provide accurate and timely information to customers before, during and after a transaction to maintain and improve customer relationships
Work on the customer order process to ensure orders are planned and delivered accurately and efficiently. This includes import, export and transit processes, documentations, sampling and trials and control of customer terms and conditions
Respond to customer enquiries and forward to other departments as required. Be proactive in analysing customer activities to identify recurring problems and recommend solutions to improve customer service
Collaborate with head office, internal stakeholders and customers on order management, sales, purchasing, customer accounts inquiries, and logistics, as required
Ensure accurate and timely reporting of all other relevant sales and customer related activities
Maintain accurate and up-to-date customer records and ensure accurate data is entered to SAP
Prepare reports for the Business Managers, Head Customer Service / Supply Chain and Head Office
Provide back up support to absent employees as directed

Fulltime

Customer Service Representative (Supply Chain)

We are looking for talented candidates who want to develop their skills and know...

Location

Poland , Poznan

Salary:

Not provided

W. R. Grace & Co.-Conn.

Expiration Date

Until further notice

Requirements

Knowledge of English at an advanced level (min. B2) - obligatory
Experience in Customer Service, preferably in Manufacturing, B2B

Job Responsibility

To bring value to our Customers and to Company by supplying a quality product and service in a timely and cost-effective manner safely
Manage existing accounts and establish the relationship
Develop and strengthen contact with new customers
Accept customer orders and perform timely and accurate order entry into SAP system following the actual processes, also to check if all conditions are in line with sales agreement
Respond to customers inquiries within agreed timescales and efficiently meet deadlines
Responsible for the Customer Data in SAP
Act as liaison between Customer, Sales, Order Fulfillment and Production
Receiving and logging customer complaints
Process credit/debit notes
Coordinate return of goods from customers or local warehouses

What we offer

Premium Medical Insurance (Medicover)
Life Insurance (for employee & family members)
Reimbursement for glasses for computer work
Sports Card (MULTISPORT)
Language Courses

Customer Service and Supply Chain Representative

The position is limited to one year. Explore a world of opportunities with us. L...

Location

Turkey , Istanbul

Salary:

Not provided

Evonik Industries

Expiration Date

Until further notice

Requirements

Bachelor's degree in business administration, customer relations, supply chain management or similar
1-3 years relevant work experience
Advanced written and spoken English skills
Resident on Anatolian side of Istanbul
No military service obligation (for male candidates)

Job Responsibility

Provide accurate and timely information to customers before, during and after a transaction to maintain and improve customer relationships
Operate and Coordinate Import, Export & Transit transactions with relation to customs regulations
Support team in Back-Up, Logistics and Reporting Issues
Operate Order Management/Supply Chain and Sample Management
Working align with the BL and internal (local) business rules
Work on the customer order process to ensure orders are planned and delivered accurately and efficiently. This includes import, export and transit processes, documentations, sampling and trials and control of customer terms and conditions
Respond to customer enquiries and forward to other departments as required. Be proactive in analysing customer activities to identify recurring problems and recommend solutions to improve customer service and supply chain
Collaborate with head office, internal and external stakeholders and customers on order management, sales, purchasing, customer accounts inquiries and logistics, as required
Ensure accurate and timely reporting of all other relevant sales and customer related activities
Maintain accurate and up-to-date customer records and ensure accurate data is entered to SAP

What we offer

hybrid and flexible working environments with #SmartWork
performance-based remuneration
occupational health benefits
attractive career paths
high-quality development programs

Fulltime

Customer Service Representative, Nutrition & Hospital Hardware

We are seeking a Customer Service Representative to join our Customer Care team ...

Location

Australia , Old Toongabbie

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

Minimum 1-3 years of experience within Customer Service
Proficiency in MS Office Suite
Prior experience using CRM systems such as Salesforce, JDE are good to have
Ability to make quick decisions and perform efficiently and effectively
Competence in handling multi-source information
Strong written and verbal communication skills
Technical support experience for Customer Service is desirable
Cross-functional experience in Commercial, Planning, and Warehouse domains are good to have.

Job Responsibility

Respond promptly to all customer enquiries in a manner that will enhance their experience and make them want to deal with Baxter as their number one choice
Deal directly with customers and/or home patients either by telephone, electronically or face to face
Ensure order receipt and processing is completed efficiently and accurately in accordance with the current Terms of Sale and Compliance to ensure customers receive their goods as requested
Adhere to Stocktake schedule and ensure orders are processed in time to meet delivery lead times
Assist customers and Home patients with order related enquiries including product availability, pricing, enquiries and product complaints
Handle and resolve customer complaints by obtaining and evaluating all relevant information
Organise the return of products in accordance with the current Terms of Sale
Complete customer credits in line with Baxter's current credit policy
Raise Adverse Events, Product Complaints and demonstrate respect for Patient privacy.

Fulltime

Customer Service Representative

As a Customer Service Representative, you will serve as contact for customer inq...

Location

United States , Birmingham

Salary:

43200.00 - 59400.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

High school diploma required
Preferred 3 - 4 years experience in customer service
Must be able to operate a personal computer and appropriate software packages
Strong communications skills
Proficient interpersonal and organizational skills
Able to work independently and be proactive

Job Responsibility

Process and key customer orders using QAD ERP system
Resolve pricing and vendor corrections promptly to facilitate same day shipments
Assist with customer and field sales representative questions and issues such as product availability, delivery status and pricing via phone or email
Maintain records of product sales and prepare daily sales reports for management review as requested
Serve as main Customer Service contact for special pricing agreements
Assist Customer Service Supervisor in tracking and shipping backorders as products become available
Update open order reports as needed
Responsible for processing of customer returns
Assist other departments such as Credit and Collections and Purchasing to meet customer product needs and order fulfillment

What we offer

Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave
Commuting benefits

Fulltime

New

Customer Service Representative

As a Customer Service Representative you are working closely with customers, but...

Location

Netherlands , Schiphol

Salary:

3600.00 - 3700.00 EUR / Month

Randstad

Expiration Date

August 14, 2026

Requirements

Relevant work experience in Supply Chain and Customer Services
Excellent communication in English and other European language
Hands-on mentality
Minimum Bachelor degree
Used to work in a rapid changing environment
Thinking in solutions
Knowledge of SAP (must)

Job Responsibility

Create strong connections with customers by understanding their needs and providing great service
Evaluate and potentially approve customer requests that expand beyond previously agreed requests
Handle complex order changes
Ensure full shipment visibility for deliveries managed by Cargill Transportation Department to the agreed customer destination
Liaise with planning department to resolve product availability issues
Work closely with transportation to resolve transport availability issues
Verify customer commitments and reach out to confirm the expected timing of their volume orders

What we offer

Hybrid working possible
6 months, with a possible extension
40 hours a week

Fulltime

Customer Service Representative

Location

United States , Alpharetta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service within a fast-paced call center, order management, or supply chain support environment
Working knowledge of procurement, logistics, inventory coordination, and purchase order management
Ability to manage high volumes of inbound and outbound communication while maintaining accuracy and strong response times
Experience with PeopleSoft, SAP, or another enterprise system used for order entry and operational tracking
Understanding of vendor coordination, delivery scheduling, and end-to-end order processing activities
Strong written and verbal communication skills with the ability to interact effectively with customers, vendors, and internal teams
Excellent organizational skills and the ability to balance competing priorities with minimal supervision

Job Responsibility

Serve as a primary point of contact for customers by responding to inbound inquiries and providing timely updates on orders, shipments, and service needs
Enter and manage customer orders with accuracy, ensuring purchase order details, inventory availability, and delivery requirements are properly recorded
Coordinate with vendors, carriers, and internal teams to support procurement activity, shipment scheduling, and order fulfillment
Monitor the progress of open orders and proactively address delays, discrepancies, or delivery concerns to maintain a high level of customer satisfaction
Handle both incoming and outgoing communication related to order status, vendor follow-up, and issue resolution in a high-volume setting
Use systems such as PeopleSoft, SAP, or similar platforms to review transactions, update records, and maintain accurate operational data
Support inventory and logistics processes by tracking product movement, confirming shipment details, and helping ensure smooth order flow
Organize and prioritize multiple service requests at once while maintaining professionalism, responsiveness, and attention to detail

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Customer Service Representative

As a Customer Service Representative, you will serve as contact for customer inq...

Location

United States , Birmingham

Salary:

43200.00 - 59400.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

High school diploma required
Prefered 3 - 4 years experience in customer service
Must be able to operate a personal computer and appropriate software packages
Strong communications skills
Proficient interpersonal and organizational skills
Able to work independently and be proactive

Job Responsibility

Process and key customer orders using QAD ERP system
Resolve pricing and vendor corrections promptly to facilitate same day shipments
Assist with customer and field sales representative questions and issues such as product availability, delivery status and pricing via phone or email
Maintain records of product sales and prepare daily sales reports for management review as requested
Serve as main Customer Service contact for special pricing agreements
Assist Customer Service Supervisor in tracking and shipping backorders as products become available
Update open order reports as needed
Responsible for processing of customer returns
Assist other departments such as Credit and Collections and Purchasing to meet customer product needs and order fulfillment

What we offer

Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave
Commuting benefits

Fulltime

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Customer Service & Supply Chain Representative

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