Customer Service Supervisor

Supermac’s is excited to announce the opening of Supermac’s and Papa John’s Drive Thru in an existing Service Station in Collooney Roundabout, Sligo, in spring 2026. This location is part of a Top Oil Forecourt and will bring our well-known brands to the area. We remain committed to providing world-class food services while upholding the traditional values that Supermac’s is known for. Join our team at this new location and be part of the continued success of Supermac’s. The Customer Service Supervisor provides ongoing support to the General Manager to ensure that the restaurant meets or exceeds the targets established for their unit. The Supervisors work as a team with training coordinators and staff at the unit level. The Supervisor reports to the General Manager. Ongoing support and development is given from the General Manager, and various management duties will be delegated as necessary. The Supervisor is fully responsible for the customers, staff, operations, and cash on his/her shift, and will be held accountable to ensure company policy is met in each area. WORK ENVIRONMENT: Fast-paced “non-stop” environment. Physically demanding at times due to certain requirements of the business with regards to the level of business, quality of staff, quantity of staff, preparedness for business demands, etc. Certain business volumes necessitate prolonged periods without sitting down.