Customer Service Superstar, Office Angels

Customer Service Superstar

Office Angels

Location:
United Kingdom, Guildford

Category:
Customer Service

Contract Type:
Employment contract

Salary:

25000.00 - 26000.00 GBP / Year

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Job Description:

As a member of our customer support team, you'll play a crucial role in ensuring our customers have a seamless experience with our websites and online dashboards.

Job Responsibility:

Monitoring and maintaining a dedicated support queue
Offering technical support and explanations of our service, disguised as the support team for another business
Understanding our customer's IT setup using screen sharing tools to streamline their experience
Facilitate product and service upgrades on customer requests
Ensuring every one of our customers is treated as a VIP
Making sure all customer contacts are responded to quickly and efficiently
Digesting customer requirements and feeding this into our product team to help them keep building the successful business and products we have today

Requirements:

Exceptional communication skills, both verbal and written, with fluency in English
A relentless drive, passion, and dedication to delivering excellent service
Willingness to go above and beyond to assist our customers

What we offer:

Company Events
Holiday
Pension
Social Events

Additional Information:

Job Posted:
May 16, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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