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Customer Service Superstar

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Office Angels

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Location:
United Kingdom , Guildford

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Contract Type:
Employment contract

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Salary:

25000.00 - 26000.00 GBP / Year

Job Description:

As a member of our customer support team, you'll play a crucial role in ensuring our customers have a seamless experience with our websites and online dashboards.

Job Responsibility:

  • Monitoring and maintaining a dedicated support queue
  • Offering technical support and explanations of our service, disguised as the support team for another business
  • Understanding our customer's IT setup using screen sharing tools to streamline their experience
  • Facilitate product and service upgrades on customer requests
  • Ensuring every one of our customers is treated as a VIP
  • Making sure all customer contacts are responded to quickly and efficiently
  • Digesting customer requirements and feeding this into our product team to help them keep building the successful business and products we have today

Requirements:

  • Exceptional communication skills, both verbal and written, with fluency in English
  • A relentless drive, passion, and dedication to delivering excellent service
  • Willingness to go above and beyond to assist our customers
What we offer:
  • Company Events
  • Holiday
  • Pension
  • Social Events

Additional Information:

Job Posted:
May 16, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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