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Customer Service Sr Director

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Hewlett Packard Enterprise

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Location:
United States, San Jose

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

155500.00 - 376000.00 USD / Year

Job Description:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. Responsible for operational success, strategic alignment, and integration of activities with other major organizational functions. Owns measurable functional, operational, and strategic goals or priorities.

Job Responsibility:

  • Responsible for business development
  • Pursuit and engagement delivery in practice domain areas
  • Manage solution or industry practice teams to Aspire targets
  • Responsible for revenue, profit, business growth, and customer satisfaction
  • Influences and participates in pursuit efforts by working closely with customers and client principals

Requirements:

  • Accountability
  • Action Planning
  • Active Listening
  • Business Growth
  • Business Planning
  • Coaching
  • Customer Experience Strategy
  • Data Analysis Management
  • Empathy
  • Escalation Management
  • Growth Mindset

Nice to have:

  • Creativity
  • Critical Thinking
  • Intellectual Curiosity
What we offer:
  • Comprehensive suite of benefits for physical, financial and emotional wellbeing
  • Career development programs
  • Unconditional inclusion
  • Flexibility to manage work and personal needs

Additional Information:

Job Posted:
July 31, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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