Customer Service Specialist, Robert Half

Customer Service Specialist

Robert Half

Location:
United States, Vista

Category:
Customer Service

Contract Type:
Not provided

Salary:

19.00 - 23.00 USD / Hour

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Job Description:

Are you passionate about delivering exceptional service and creating positive customer experiences? A company in Vista is seeking a skilled Customer Service Specialist to join their team in the e-commerce industry. This is an exciting opportunity for someone who thrives in customer-facing roles and excels at problem-solving in fast-paced environments.

Job Responsibility:

Respond to customer inquiries via phone, email, and chat, providing accurate and timely solutions
Process product orders, exchanges, and refunds, ensuring the highest level of satisfaction
Collaborate with warehouse teams to track shipments and resolve delivery issues
Maintain detailed records of customer interactions in CRM platforms
Recommend products and services based on customer needs and feedback

Requirements:

Previous customer service or support experience preferred, ideally in retail or e-commerce
Strong communication and interpersonal skills
Ability to multitask and manage time effectively
Proficiency with CRM tools and Microsoft Office Suite
Friendly demeanor, team player, and solutions-oriented personality

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:
April 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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