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Randstad Logo Randstad · Customer Service

Customer service specialist

Netherlands, Barendrecht 3000.00 EUR / Month · Job Posted January 13, 2026
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Job Description

As a customer service representative in our company, you play a pivotal role in delivering service for cutting-edge "high-tech" products in our repair center. You'll address inquiries and resolve complaints about our products, striving for high levels of customer satisfaction. Additionally, you'll assist in processing item returns and maintain customer relationships via live chat, phone, or email. Your responsibilities also include handling payment-related matters.

Job Responsibility

  • Handling complaints/questions about orders
  • Support the returns process
  • Managing customer relationships via live chat, telephone and email
  • Offer and payment-related business handling

Requirements

  • Affinity with technology
  • Excellent customer focus
  • Fluent English is a requirement
  • Other European language is necessary: German, French or Italian is a Must
  • Able to work accurately and efficiently
  • Excellent communication skills

What we offer

  • Lots of fun colleagues
  • temporary through Randstad
  • Easy to reach with OV
  • Lots of divers tasks
  • Marketleader
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