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Customer Service Specialist

https://www.randstad.com Logo

Randstad

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Location:
Germany , Hamburg

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Category:
Sales

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Contract Type:
Not provided

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Salary:

3065.00 - 4397.00 EUR / Month
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Job Description:

Founded in 1906 as a manufacturer of writing instruments, MONTBLANC is today a provider of exclusive products such as watches, jewelry, writing instruments, and fine leather goods, reflecting high standards of culture, quality, design, tradition, and master craftsmanship. With more than 25 subsidiaries and over 600 boutiques, MONTBLANC has a global presence. As Client Relations Centre Ambassador you are the central point of contact for all Montblanc clients in EMEA countries (Europe, Middle East and Africa). Clients can be private persons or companies, internal boutiques or wholesalers as well as various departments within Montblanc such as our Technical Service Team and logistics partners.

Job Responsibility:

  • Central point of contact for all Montblanc clients in EMEA countries (Europe, Middle East and Africa)
  • Clients can be private persons or companies, internal boutiques or wholesalers as well as various departments within Montblanc such as Technical Service Team and logistics partners

Requirements:

  • Very good verbal and written communication in the combination of languages as mentioned above (written and spoken)
  • Hospitality and/or retail sales and service experience in luxury
  • Positive attitude and ability to be empathetic
  • Strong service focus and sales drive (sale experience / contact with customers is an advantage)
  • Flexibility and strong resilience required
  • Passion and dedication to represent Montblanc as a brand Ambassador
  • Willingness to work occasional Saturdays, Bank and Bridging days

Additional Information:

Job Posted:
May 18, 2026

Expiration:
June 17, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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