Customer Service Specialist Job at LANXESS (Manchester)

New

Customer Service Specialist

We are a dynamic and innovative Science and Materials Company committed to deliv...

Location

India , Mumbai

Salary:

Not provided

Randstad

Expiration Date

February 02, 2026

Requirements

Be open to work in different time zones
Be Self-motivated with ability to use initiative and thrive on responsibility
Ability to work effectively in small teams and a willingness to continuously develop knowledge and skills
The role will be required to work out of Airoli – New Mumbai office of our company
Education: Bachelor's Degree
Experience Level: Entry to Mid-Level
Years of Experience: min 2 years to 5 years

Job Responsibility

Execute the order entry process and manage the order fulfillment process for a designated business or group of businesses and customers, handling priority and foundational customers with a high degree of complexity
Maintain a thorough knowledge of the company's products, applications, and service offerings within the assigned business portfolio
Strengthen customer intimacy by developing solid relationships, understanding customer needs, and gathering market intelligence
Coordinate activities at assigned customer accounts, proactively address issues, and implement solutions
Maintain service levels according to business prioritization
Differentiate between customer requirements and the company's capabilities, choosing the best and most cost-effective solutions
Support commercial strategies with customers across multiple businesses
Manage customer orders through end-to-end work processes and systems

Fulltime

New

Customer service specialiste

We're on the hunt for the next Customer Service Representative to join a renowne...

Location

Canada , Laval

Salary:

50000.00 - 55000.00 CAD / Year

Randstad

Expiration Date

February 01, 2026

Requirements

5 to 10 years of relevant customer service experience
Proficiency in French and English (essential bilingualism)
Proficiency and in-depth knowledge of Microsoft Office software (Word, Excel, PowerPoint, Outlook)
Practical knowledge of an ERP system (Enterprise Resource Planning)

Job Responsibility

Manage a high volume of incoming calls from clients, sales representatives, and end-users
Respond to emails and client inquiries regarding product information, order statuses, and other questions
Generate quotes for clients and obtain necessary pricing from product management
Develop and maintain a comprehensive knowledge base of our evolving product offerings
Provide superior customer service by building strong relationships with existing clients and business partners
Proactively resolve customer issues to ensure a smooth and positive experience

What we offer

Comprehensive Group Insurance (medical and dental coverage)
RRSP (Registered Retirement Savings Plan)
AFTERNOON SCHEDULE : 11am to 8pm mon-fri
Hybrid Work Schedule after 3 months (3 days in office / 2 days remote, if desired) for a better work-life balance
2 to 3 weeks of annual vacation
5 personal days per year
Job Stability: We're proud to have had no employee turnover in the last year, which speaks volumes about our excellent company culture

Fulltime

New

Customer service specialist

Acts as the interface between customers and the business value chain partners to...

Location

India , Kopar Khairne

Salary:

Not provided

Randstad

Expiration Date

January 01, 2026

Requirements

Bachelors Degree
2-4 years of relevant experience in supplychain
SAP knowledge preferred
International order & export order handling experience preferred
Strong communication skills – written & verbal
Interpersonal effectiveness
Problem solving skills

Job Responsibility

Acts as the interface between customers and the business value chain partners to deliver exceptional service to our customers and drive profitability to Dow
Provides solutions to the customer while managing operational needs and collaborating closely with functional partners (Manufacturing, Marketing & Sales, Supply Chain, etc.) to meet company objectives
Executes the order entry process and manages end-to-end order fulfilment process for a given business or group of businesses and customers
Coordinates activity at assigned customer accounts, proactively address issues and implement solutions
Maintains service levels according to business prioritization
Differentiates between customer requirements and our capabilities
choose the best/cost effective solution
Supports commercial strategies with Dow customers across multiple businesses

!

Customer Service Specialist

At MyIntegra, our Customer Service Specialists are the heart of our customer exp...

Location

Australia , Cloverdale

Salary:

Not provided

Assure

Expiration Date

Until further notice

Requirements

Experience as a customer service agent in a call centre, with active listening and call flow control
Strong problem-solving skills and ability to build empathy and rapport
Excellent verbal and written communication skills
High attention to detail and focus on quality in documentation and interactions
Time management skills in a fast-paced environment
Ability to work independently and collaboratively
Adaptability to change and willingness to take initiative and ask for guidance
Familiarity with CRM systems like Salesforce and templated/scripted communications

Job Responsibility

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner
Build trust and rapport with customers through open, compassionate communication
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks

What we offer

Flexible hybrid work model (split between home and office)
Supportive, inclusive, and friendly team culture
Opportunity to make a meaningful impact in the lives of people with disability
Ongoing training, career development, and progression opportunities
Access to a comprehensive Employee Assistance Program
Discounts with major retailers and corporate health insurance rates

Fulltime

Customer Service Specialist

At Mobility our Customer Service Specialists are known as "Rostering Coordinator...

Location

Australia , West Perth

Salary:

Not provided

Assure

Expiration Date

Until further notice

Requirements

A proactive, “can-do” attitude with a drive to grow business
A dedication to deliver best-in-class customer service
Experience in high-volume call environments (inbound/outbound)
Strong time management and multitasking skills
Tech-savvy with the ability to learn and adapt to new systems
Excellent verbal and written communication skills
Ability to remain calm and solution-focused under pressure
Comfortable working with performance targets and KPIs

Job Responsibility

Coordinate support worker rosters via our mobility Workforce Portal
Manage a high number of inbound and outbound calls daily
Build and maintain strong relationships with Partner Providers
Resolve administrative and technical issues efficiently
Ensure compliance with funding and regulatory requirements
Maintain accurate records and correspondence
Collaborate with internal teams to meet KPIs and drive revenue

What we offer

A flexible hybrid work model
A supportive, inclusive, and friendly team environment
The opportunity to make a meaningful impact in the lives of people with disability and older Australians
Ongoing training, career development, and progression opportunities
Access to a comprehensive Employee Assistance Program
Discounts with major retailers and corporate health insurance rates

Fulltime

Cp Customer Service Specialist

At Syngenta, our goal is to build the most collaborative and trustworthy team in...

Location

Hungary , Budapest

Salary:

Not provided

Syngenta Group

Expiration Date

Until further notice

Requirements

Bachelor/Master’s Degree
Fluent in English and Hungarian language
Appetence to work with IT tools including SAP and MS Office
Strong verbal and written communication skills
Ability to collaborate with many people simultaneously
Customer oriented and understanding of the key customer requirements
Prioritization, adaptation to the changing environment
Strong teamwork capabilities

Job Responsibility

Maintain effective regular relationship, communication with customers (distributors), other external partners, like warehouses, service providers
Execute Order-to-Cash process
receive, record and process customer orders, check stock & credit limit availability, arrange delivery or customer pick up, issue required documents, invoice upon the order fulfillment
Manage EKAER reporting process required by the Tax Office
Ensure efficient inventory management process regularly monitoring channel stock
Cooperate with the Sales to monitor performance, target execution of distributors
Manage stock return process from the customers, documentation, billing
Ensure regular stock reconciliation with the service providers, and the annual stock count execution together with the other functions concerned
Ensure timely reporting and processing of the customer complaints
Primary focus CP customers

What we offer

Dynamic and international team with great atmosphere
Possibilities to learn and grow
High quality office environment
Hybrid work (office and home)

Customer Service Specialist

Hunter Douglas is the world’s leading manufacturer of window coverings and a maj...

Location

Australia , Rydalmere

Salary:

Not provided

Hunter Douglas

Expiration Date

Until further notice

Requirements

Demonstrated experience in customer service or scheduling in a high-volume environment
Strong communication skills – both written and verbal
Able to remain calm and solutions-focused when handling complaints or issues
Highly organised with strong time management and multitasking abilities
Confident working independently and making scheduling decisions
Proficient in Microsoft Office
Understanding of manufacturing or technical product environments
Positive and collaborative team player who thrives under pressure

Job Responsibility

Plan and coordinate daily installer schedules for allocated states
Manage inbound service and scheduling calls, providing professional customer support
Handle warranty claims, complaint calls, and follow-up service appointments
Provide timely and accurate customer updates on order status, lead times, and job progress
Maintain and action internal reports including Work on Hand, Status, and Orders on Hold
Process scheduling paperwork and assist with invoicing requirements
Communicate with internal teams to resolve job or order-related issues
Provide backup support across the broader AWF Customer Service Team
All other duties as assigned

What we offer

Hybrid Working
Signature career development opportunities to help you grow professionally
Enjoy a generous employee discount on our products
Be part of an amazing culture with strong collaboration across teams

Customer Service Specialist

Hunter Douglas is the world’s leading manufacturer of window coverings and a maj...

Location

Australia , Rydalmere

Salary:

Not provided

Hunter Douglas

Expiration Date

Until further notice

Requirements

Previous experience in a product-based Customer Service / Call Centre environment
Excellent customer service and telephone skills
Strong organisational skills
Ability to manage both internal and external relationships
Excellent written and verbal communication skills
Excellent time management
A high level of initiative and self-motivation

Job Responsibility

Field queries via phone and e-mail
Advise customers of orders on hold or out of stock products
Follow up outstanding order on hold responses
Order parts and samples for customers as required
Assess and raise Authorisation for Return (AFR’s) with customers
Investigating repairs and processing paperwork, with an understanding of product warranty
Follow up on urgent orders / Rework / Remake status
Provide support to the BSM for allocated State
Chasing up of lost in transit orders or damaged products
Flexible in providing back-up support to the other customer service teams as requested

What we offer

On-site Parking
Hybrid Work
Be a part of a supportive, collaborative team where your contribution makes an impact
Enjoy generous discounts on our premium products
Access to Social Club

Customer Service Specialist

LANXESS

Location:
United Kingdom , Manchester

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 28, 2025

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