Customer service specialist, Randstad

Customer service specialist

Randstad

Location:
Belgium, Gand

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a customer service employee in the region of seaport Ghent. Together with your colleagues, you will be responsible for all German customer contacts. You will handle their questions, solve problems and ensure a positive customer experience.

Job Responsibility:

Daily communication with customers, sales managers, logistics, factory production planning and supply chain coordination teams on order-related matters
Receiving, processing and confirming orders
Planning deliveries and monitoring stock levels, proactively offering available stock
First point of contact for customers on specific topics
Provide support for various other services within the organisation

Requirements:

Bachelor's degree in a relevant field
Experience in a sales and/or customer service environment
Fluent in English and German
Proactive and commercial attitude
Ability to solve problems and propose alternative solutions
Excellent communication skills
Enthusiastic team player
Ability to multitask and stress-resistant
Working with different ERP systems and MS Office

Nice to have:

Spanish
Italian
French

Additional Information:

Job Posted:
May 29, 2025

Expiration:
August 03, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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