Customer Service Specialist, Office Angels

Customer Service Specialist

Office Angels

Location:
United Kingdom, Burgess Hill

Category:
Customer Service

Contract Type:
Not provided

Salary:

15.00 - 17.00 GBP / Hour

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Job Description:

As a Customer Service Specialist, you will be the first point of contact for our clients and contingent workers. Your mission is to deliver outstanding service that exceeds expectations.

Job Responsibility:

Responding to customer inquiries via phone, email, and chat with enthusiasm and professionalism
Providing clear and accurate information about our services and solutions
Troubleshooting and resolving issues promptly to ensure customer satisfaction
Collaborating with team members to continuously improve our processes and service delivery
Maintaining accurate records of customer interactions and transactions

Requirements:

A genuine passion for helping others and a cheerful disposition
Previous experience in customer service or a related field
Excellent communication skills, both verbal and written
Strong problem-solving abilities and a proactive approach
The ability to work well in a team and adapt to a fast-paced environment

What we offer:

Be part of a forward-thinking company that values innovation and collaboration
Work in a supportive team that celebrates successes together
Enjoy a flexible working environment where your well-being is a priority

Additional Information:

Job Posted:
September 16, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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