Customer Service Specialist Job at Robert Half (Hayward)

New

Customer Service Specialist

We are looking for a Customer Service Specialist to support clients and internal...

Location

United States , Westfield

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience handling purchase orders, order entry, or related transactional customer support tasks
Strong customer service skills with the ability to communicate professionally across phone, email, and internal teams
High attention to detail and accuracy when processing quotes, orders, invoices, and account records
Ability to coordinate with multiple departments to keep orders on schedule and resolve issues efficiently
Comfortable prioritizing a high volume of requests while meeting deadlines in a fast-paced environment
Proficiency using business systems and standard office software to maintain records and track account activity

Job Responsibility

Build and maintain positive relationships with assigned customers, serving as a reliable point of contact for ongoing account needs
Enter and manage quotes, sales orders, and billing documents with a strong focus on accuracy and turnaround time
Partner with production, yard, and transportation teams to align order details and support timely, correct fulfillment
Address questions related to pricing, stock levels, product details, and expected delivery timelines in a clear and thorough manner
Investigate and resolve service concerns, order discrepancies, and customer complaints with urgency and sound judgment
Monitor active orders and provide regular status updates to customers as well as relevant internal stakeholders
Support field sales personnel by assisting with order processing, account maintenance, and customer follow-up activities
Keep customer account information current and accurately documented within company systems

New

Customer Service Specialist

We are looking for a customer-focused Customer Service Specialist to support lea...

Location

United States , Neenah

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Background in customer service, call center support, sales support, inside sales, business development, or lead generation environments
Ability to establish rapport quickly, respond to objections effectively, and guide conversations toward productive outcomes
Strong verbal and written communication skills with a detail-oriented and customer-focused approach
Proven ability to work independently, stay motivated, and consistently meet performance expectations
Experience using business systems along with Microsoft Office or Google Workspace for daily communication and tracking tasks
Strong organizational skills, attention to detail, and dependable follow-through on customer and team commitments
Comfortable balancing competing priorities and adapting quickly in a fast-moving work environment
Resourceful, team-oriented, and eager to learn new tools, processes, and industry knowledge

Job Responsibility

Respond to incoming inquiries in a timely manner and maintain steady follow-up to keep prospects engaged throughout the process
Develop positive relationships with prospective clients by understanding their needs, addressing concerns, and creating confidence in the service experience
Record, organize, and update lead interactions accurately within company systems to ensure clear visibility into activity and next steps
Coordinate appointments and support movement of promising opportunities through the sales pipeline
Work closely with internal partners to deliver a smooth and consistent experience for customers at every stage of engagement
Handle email and phone communications with care while managing multiple browser-based tools and customer records
Assist customers with general service questions and basic connectivity-related concerns, escalating issues when appropriate
Build knowledge of industry practices, internal workflows, and relevant market information to improve service quality and effectiveness

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Customer Service Specialist

Reporting to the Inventory, Purchasing and Customer Services Manager, you will j...

Location

New Zealand , Auckland

Salary:

Not provided

Hunter Campbell Limited

Expiration Date

Until further notice

Requirements

Strong experience in a customer service or after-sales support role
Attention to detail and a high level of accuracy
Confident communicator, able to work with a wide range of people and personalities
Comfortable in a fast-paced environment with competing priorities
Organised, process-driven, and able to handle the unexpected
Familiarity with ERP systems is an advantage
SAP Business One experience is a plus
Basic Excel skills required

Job Responsibility

Manage and release sales orders to meet warehouse cut-offs
Handle inbound calls and emails
Resolve credit queries
Coordinate deliveries and stock pickups
Liaise regularly with the warehouse and finance teams
Manage group email inboxes
Keep customers and account managers informed
Step in to backfill responsibilities when colleagues are on leave

What we offer

Parking on-site
Consistent structured work week
Collaborative team

Fulltime

Customer Service Specialist

Hunter Douglas is the world's leading manufacturer of window coverings and a maj...

Location

Australia , Rydalmere

Salary:

Not provided

Hunter Douglas

Expiration Date

Until further notice

Requirements

Previous experience in a customer service, order management, or customer support role
Experience within manufacturing, wholesale, construction, or other product-based industries will be highly regarded
Strong communication skills with a professional and customer-focused approach
Excellent attention to detail and organisational skills
Ability to manage multiple priorities in a fast-paced environment
Solutions-focused with a commitment to seeing issues through to resolution
Confident using business systems and learning technical product information
Positive team player who enjoys working collaboratively across departments

Job Responsibility

Provide exceptional customer support via phone and email to our dealer network
Deliver accurate product information and recommendations
Manage customer enquiries relating to orders, warranties, returns, and parts
Process and monitor customer orders, including urgent, remake, rework, and backorder requirements
Proactively communicate order status updates, stock availability, and delivery timelines
Investigate and resolve freight, delivery, and damaged goods issues
Partner closely with Regional Sales Managers to support customer relationships and business growth
Prepare and distribute customer reports, including order status and backorder updates
Support customer communications, product updates, and key business announcements
Liaise with internal teams to resolve order holds and customer concerns promptly

What we offer

Join a global market leader and trusted premium brand
Be part of a supportive and collaborative team culture
Build meaningful relationships with a loyal dealer network
Ongoing training, development, and career growth opportunities
Stable Monday to Friday hours (one day WFH after training period)
Monthly office celebrations and paid birthday leave

Fulltime

Customer Service Specialist

This role exists to aiming to ensure customers' optimal stock levels, product av...

Location

Turkey , Istanbul

Salary:

Not provided

Unilever

Expiration Date

Until further notice

Requirements

Expertise in communication skills as well as influencing & persuading
Analytical thinking and data analysis competencies

Job Responsibility

Perform daily order planning process
Create and manage orders in alignment with Demand Planning
Identify stock risks (out-of-stock/overstock) and take proactive actions
Work closely with planning teams to align supply plans with operational needs
Monitor service performance by tracking losses and taking preventive actions to avoid recurrence
Maintain accuracy of master data in relevant systems
Monitor order lifecycle including blocked orders, delivery delays and escalations
Coordinate urgent shipments with Logistics and Warehouse
Support resolution of claim related issues
Coordinate with relevant stakeholders for timely closure of operational issues

Fulltime

Customer Service Specialist

Location

Australia , Sydney

Salary:

65000.00 - 70000.00 AUD / Year

Randstad

Expiration Date

July 03, 2026

Requirements

Previous Customer Service, Customer Care, Call Centre, Contact Centre, Complaints or Order Processing experience

Job Responsibility

Respond to high-volume customer enquiries via phone and email
Provide timely updates to customers in regards to their orders
Manage queries on product availability, pricing, and delivery timelines
Resolve customer escalations in an empathetic manner
Update the Salesforce CRM with customer information

What we offer

Opportunities for growth, career development, and advancement within the business
Be part of a supportive, collaborative, and inclusive team
Convenient onsite parking in Macquarie Park
Social office events and celebrations to connect and have fun with colleagues
Modern office in Macquarie Park with convenient access to public transport

Fulltime

!

Customer Service Specialist

We are looking for a Customer Service Specialist to support front desk and admin...

Location

United States , Hayward

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or GED equivalent required
Prior experience in customer service, front desk coordination, or administrative support preferred
Working knowledge of accounts payable terminology, invoice handling, and statement reconciliation
Ability to answer moderately complex questions, route incoming calls, and gather information from multiple sources
Strong verbal and written communication skills with the ability to interact professionally with diverse teams and clients
Proficiency with computer systems and common office software used for data entry, scanning, and document management
Strong organizational skills with the ability to manage mail, filing, and multiple priorities accurately
Ability to maintain a customer-focused approach while supporting quality assurance standards and established procedures

Job Responsibility

Provide courteous front desk and administrative support by responding to questions, addressing service requests, and ensuring timely follow-up on customer needs
Assist the accounts payable team by reconciling vendor statements and helping maintain accurate financial records
Receive incoming invoices, apply date-of-receipt tracking, and organize documents for daily processing
Enter approval-required invoices into the appropriate system to support proper documentation and routing
Scan invoice records and upload them to the correct electronic folders each day for review and approval
Sort incoming mail, maintain organized files, and retrieve supporting documents when requested
Monitor and replenish departmental office supplies to help maintain uninterrupted daily operations
Uphold service quality expectations and follow established hospital standards in all assigned duties

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Customer Service Specialist

Location

United States , Hayward

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or GED equivalent
Experience in customer service, front desk support, or administrative coordination
Working knowledge of accounts payable terminology and invoice processing practices
Ability to handle moderately complex inquiries, route calls appropriately, and collect information from multiple sources
Strong verbal and written communication skills with the ability to interact effectively across varied teams
Proficiency with computer systems and software used for document entry, scanning, filing, and record management
Ability to build effective working relationships with detail-oriented, technical, and non-technical staff
Strong organizational skills with attention to detail in reconciliation, document handling, and quality-focused follow-up

Job Responsibility

Support invoice handling by date-marking incoming documents, organizing them for daily processing, and routing items to the correct next step
Enter approval-required invoices into the appropriate system so they are properly logged and tracked
Scan financial documents and place them into designated electronic folders for review and authorization
Assist with vendor statement matching and reconciliation tasks in partnership with the Accounts Payable team
Respond to questions and service requests promptly, ensuring issues are followed through to completion with a strong customer-focused approach
Manage incoming calls and direct inquiries to the appropriate contacts while gathering accurate information as needed
Sort incoming mail, maintain filing systems, and retrieve records or supporting documents upon request
Monitor and restock departmental office supplies to help maintain uninterrupted daily operations
Carry out duties in alignment with hospital service expectations and established quality standards

What we offer

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
401(k) plan

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