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We are looking for a proactive and detail-oriented person for Client Services to join our team. This role blends customer service, administrative support, and billing responsibilities, making it perfect for someone who enjoys variety and thrives in a collaborative environment.
Job Responsibility:
Serve as the first point of contact for clients: answer and route calls, greet visitors, and manage front desk operations
Respond to customer inquiries and prepare accurate quotes
Process sales orders, verify pricing, and coordinate with shipping and warehouse teams to ensure timely delivery
Generate, review, and track invoices
collaborate with accounting for payment processing and reconciliation
Maintain accurate records in CRM and order management systems
Perform general administrative tasks, including filing and light office upkeep
Requirements:
3–5 years of experience in client services, order processing, or administrative support
Strong organizational skills with the ability to prioritize and multitask effectively
Proficiency in Microsoft Office Suite, Sage 50/Peachtree accounting software and CRM platforms
Excellent written and verbal communication skills
Professional, friendly demeanor with strong customer service orientation
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