Customer Service Specialist Job at Robert Half (Newtown Square)

Customer Service Specialist

Robert Half

Location:
United States , Newtown Square

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a detail-oriented Customer Service Specialist to join a team in Newtown Square, Pennsylvania. This Contract to permanent position is ideal for someone with strong organizational skills and a passion for supporting administrative tasks in a dynamic environment. The role focuses on data management, customer service, and assisting in daily operations to ensure the smooth running of processes.

Job Responsibility:

Provide administrative support to sales producers, ensuring they have the tools and information needed to drive new sales
Manage and update client databases and customer relationship management systems accurately
Perform data entry tasks, including reformatting spreadsheets and correcting errors within the system
Collaborate with data analysts to input and organize information efficiently in the CRM system
Utilize Microsoft Excel for sorting, formatting, and organizing data
Respond to inbound and outbound calls, delivering excellent customer service
Handle E-Mail correspondence professionally and promptly
Schedule appointments and maintain organized calendars
Assist in resolving system issues by identifying and correcting inaccuracies
Prepare and edit documents using Microsoft Word, PowerPoint, and Outlook

Requirements:

Minimum of 2 years of experience in administrative support or customer service roles
Proficiency in office productivity tools, including Excel, Word, PowerPoint, and Outlook
Prior experience with customer relationship management systems, such as Dynamics, is highly desirable
Strong data entry skills with attention to detail and accuracy
Excellent verbal and written communication abilities
Ability to handle inbound and outbound calls with professionalism
Familiarity with scheduling and calendar management
Demonstrated ability to prioritize tasks and meet deadlines in a fast-paced environment

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:
March 13, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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