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Customer Service Specialist

Australia, Sydney 65000.00 - 70000.00 AUD / Year · Job Posted June 15, 2026
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Job Responsibility

  • Respond to high-volume customer enquiries via phone and email
  • Provide timely updates to customers in regards to their orders
  • Manage queries on product availability, pricing, and delivery timelines
  • Resolve customer escalations in an empathetic manner
  • Update the Salesforce CRM with customer information

Requirements

Previous Customer Service, Customer Care, Call Centre, Contact Centre, Complaints or Order Processing experience

Nice to have

Experience in Healthcare, Medical Device, or Pharmaceutical industries

What we offer

  • Opportunities for growth, career development, and advancement within the business
  • Be part of a supportive, collaborative, and inclusive team
  • Convenient onsite parking in Macquarie Park
  • Social office events and celebrations to connect and have fun with colleagues
  • Modern office in Macquarie Park with convenient access to public transport

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