Customer Service Specialist Jobs

Robert Half

Location:
United States, New London

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Join a leading manufacturing business in the New London, CT area with exciting growth opportunities in a Customer Service Specialist role. If you excel in data entry, thrive in dynamic environments, and have experience in manufacturing or ERP systems, this position could be perfect for you.

Job Responsibility:

accurately input customer orders and related data into the system to ensure error-free processing
monitor order status, address issues promptly, and coordinate with internal departments to resolve discrepancies
perform general administrative tasks, including filing, documentation, and generating reports
work closely with production and shipping teams to guarantee timely delivery and fulfillment of orders
utilize ERP system to manage orders, inventory, and customer information effectively
maintain clear and precise communication with customers to address inquiries and provide updates

Requirements:

3+ years of relevant experience
ERP system preferred, proficient with MS Suite
solution-driven mindset
quick learner
adaptable
detail-oriented
organized
eager
enthusiastic

Nice to have:

familiarity with ERP systems, particularly Syteline
background in the manufacturing industry

What we offer:

work in a collaborative team environment with opportunities for growth
be a part of an organization with an awesome culture and top-notch benefits

Additional Information:

Job Posted:
October 16, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Customer Service Specialist