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Customer Service Specialist - Nordics Language Required

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Office Angels

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Location:
United Kingdom , Kingston Upon Thames

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

28000.00 - 32000.00 GBP / Year
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Job Description:

Are you a passionate individual fluent in any of the Nordic languages and English? Do you thrive in a dynamic environment where your customer service skills can shine? If so, we have the perfect opportunity for you! A very close client of mine we have successfully supported for a few years now, is on the lookout for a Nordics Customer Service Specialist to join their team in Kingston.

Job Responsibility:

  • Building and managing relationships with customers to drive business growth
  • Proactively managing customer queries and ensuring timely resolutions
  • Collaborating with sales, technical, logistics, and finance teams to resolve issues efficiently
  • Monitoring stock levels and ensuring customers are well-informed about product offerings
  • Taking ownership of customer inquiries, ensuring a service-minded approach

Requirements:

  • Language Proficiency: Ideally fluent in at least one Nordic language and English
  • Experience: Strong customer service skills
  • Technical Skills: Good knowledge of Windows Office and CRM
  • proficiency in technology is essential
  • Interpersonal Skills: Strong ability to communicate at all levels, manage conflict, and build relationships
  • Problem-Solving Ability: Demonstrated initiative and a "Can do" attitude
What we offer:
  • On-site parking
  • medical insurance
  • pension
  • life assurance
  • bonus incentive
  • 25 days plus BH and fantastic on-site facilities including pay day pastries

Additional Information:

Job Posted:
July 23, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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