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Customer Service Specialist Ingredients English and French

Netherlands, Rotterdam · Job Posted March 21, 2026
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Job Description

Fritz&Muller is recruiting for a Customer Service Representative for a major global player in the food industry. Based in the logistics heart of Europe, you will manage complex international accounts, requiring a deep understanding of the ingredients market and mastery of the English and French languages.

Job Responsibility

  • Manage order follow-ups and logistics documentation for high-volume accounts across Europe
  • Ensure data accuracy within SAP and manage client relationships through Salesforce
  • Handle all correspondence and negotiations in English and French
  • Control documentation required by international authorities and clients
  • Identify and resolve delivery or quality incidents efficiently

Requirements

  • Advanced/Bilingual English AND French (Mandatory)
  • Previous experience in the Food Ingredients sector is highly preferred
  • Advanced knowledge of SAP and Salesforce is essential
  • Strong experience in administrative back-office functions
  • Possession of a car and valid driver’s license to access the facility

What we offer

  • A solid position in an expanding multinational organization
  • A professional environment that fosters long-term stability and growth

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