Customer Service Specialist III Job at Onward Search (Charlotte)

Process Specialist III

We are looking for a skilled and detail-oriented Process Specialist III (Senior)...

Location

United States , Columbus

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in customer service roles with a focus on professionalism and responsiveness
Ability to compile, process, and interpret data accurately
Familiarity with annuities and investment products is highly desirable
Strong communication skills for interacting with advisors, customers, and vendors
Excellent organizational skills to manage multiple tasks effectively
Experience in operational support or similar roles
Demonstrated ability to work collaboratively in a team environment
Attention to detail and commitment to delivering high-quality results

Job Responsibility

Perform operational tasks with accuracy and efficiency to support business processes
Compile and analyze data for system inputs and reporting purposes
Communicate effectively with advisors to ensure clear understanding of processes and requirements
Provide excellent customer service by addressing inquiries and resolving issues promptly
Build and maintain strong relationships with vendors to support business operations
Apply knowledge of annuities and investment products to assist with relevant tasks and decision-making
Ensure compliance with company policies and procedures in all activities
Collaborate with team members to streamline processes and optimize workflow
Identify opportunities for improvement and contribute to the implementation of solutions

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Compute Sales Specialist III

Sales Specialists & Consultants are product, services, software or solution spec...

Location

United States , All

Salary:

146000.00 - 343000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor's degree preferred
Directly related previous work experience
Demonstrated success in achieving progressively higher quota
Extensive vertical industry knowledge required
Typically 5-8 years advanced sales experience required
Deep knowledge of products, solution or service offerings as well as competitor's offerings
Understands the industry and market segment in which key accounts are situated
Negotiates and drives deals to ensure successful closes and high win rate
Broad understanding of the customer needs
Leadership and initiative in successfully driving specialty sales in accounts

Job Responsibility

Seek out new opportunities and expands and enhances existing opportunities to build and manage the pipeline in specialty area
Maintains knowledge of competitors in account to strategically position the company's products and services better
Develop pursuit plans and manage the pipeline to ensure alignment with account managers
Establish a professional, working, and consultative, relationship with the client
Contributes to proposal development, negotiations and deal closings
Work closely with and supports account manager, providing technical expertise and support
May focus on growing contractual renewals for mid size accounts with some complexity
Interface with both internal and external/industry experts to anticipate customer needs and facilitate solutions development
Build sales readiness and reduce client learning curve through effective knowledge transfer in area of specialization

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

New

Customer Service Specialist III

We’re partnering with a leading energy company to find a talented Customer Servi...

Location

United States , Charlotte

Salary:

20.00 - 22.00 USD / Hour

Onward Search

Expiration Date

Until further notice

Requirements

High School diploma or GED equivalent
Prior experience in customer service or call center environments, preferably in emergency or technical support
Strong problem-solving skills and ability to prioritize tasks effectively
Analytical mindset with sound judgment in handling service requests
Excellent communication skills, both verbal and written

Job Responsibility

Handle inbound customer inquiries via calls, emails, or chats, ensuring high-quality service and issue resolution
Support emergency and non-emergency customer requests, requiring research and follow-through
Manage workload routing and scheduling for field service personnel in a regional setting
Provide after-hours support for technician and emergency response operations
Maintain accurate documentation of customer interactions and service activities

What we offer

Medical, Dental, and Vision Insurance
Life Insurance
401(k) Program
Commuter Benefit
eLearning and Ongoing Training
Education Reimbursement

Fulltime

Casual Clerk

Casual Clerk position in the Registration department at La Verendrye General Hos...

Location

Canada

Salary:

26.21 - 27.01 CAD / Hour

Riverside Health Care

Expiration Date

Until further notice

Requirements

Minimum Grade 12, or equivalent education acceptable to the Employer
Proficient in the use of computer software, including Word and Excel
Understands and maintains confidentiality
Excellent organizational skills
Ability to act or respond in a crisis situation
Ability to multi-task
versatile in changing priorities
Ability to work independently as well as in a team
Telephone etiquette
Demonstrates initiative

Job Responsibility

Patient registration
Operate communications systems
Provide reception/information services to patients and visitors
Collection, preparation, audit, and distribution of statistical data for the corporation
Perform basic finance functions
General office duties
Perform all inpatient, day surgery, emergency, and clinical patient registrations
Prepare and distribute daily, weekly, and monthly reports generated via Meditech for various departments
Assign Health Card Numbers to Newborns
Maintain the Birth and Bed books

Parttime

New

Payroll Tax Specialist III

The Payroll Tax Specialist III processes all aspects of payroll tax, providing a...

Location

Salary:

Not provided

Darwin Recruitment GmbH

Expiration Date

Until further notice

Requirements

Associates degree in accounting, business, or a related field
or equivalent combination of education and experience
2+ years of accounting experience or similar work environment
Strong organization, oral, and written communication skills
Ability to work independently and manage multiple projects and deadlines
Strong computer aptitude, which includes expertise with Microsoft Excel and Word as well as experience with accounting software is a must
Ability to analyze data with attention to detail
Demonstrated expertise in customer service and problem resolution, with a strong customer service orientation
Experience with UKG and MasterTax systems
Ability to maintain accuracy and attention to detail while working efficiently in a fast-paced environment

Job Responsibility

New client setups in tax software which may include but not limited to ensuring accurate tax code setup, bank account setup, tax rates, EINs, importing historical data, working with clients to obtain tax POAs and TPA access, EFTPS enrollment
Work with Agencies to establish TPA accounts and complete required testing by agency
Amendment processing
Cash care and bank reconciliation for payroll taxes, ensuring accurate processing of refunds, collections, and NSF transactions
Process tax payments for checks, debits, and credits to tax agencies, including utilizing the EFTPS system and filing the necessary tax coupons
Interim quarter filings on a weekly basis
Manage Quarter and Year-End tax filings, including conducting variance reviews
Data exchanges with agencies
Verify and maintain the accuracy of tax program setup
Collaborate with other departments to ensure accurate tax filings and completion of payroll adjustments

Support Technologist III

This position provides technical support, with guidance, technical expertise, cu...

Location

United States , Cheyenne

Salary:

5147.99 USD / Month

Wyoming Game and Fish Department

Expiration Date

Until further notice

Requirements

Bachelor's Degree (typically in Computer Technology)
0-2 years of progressive work experience (typically in Computer Technology) with acquired knowledge at the level of a Computer Technology Support Specialist I
OR 3-5 years of progressive work experience (typically in Computer Technology) with acquired knowledge at the level of a Computer Technology Support Specialist I in lieu of a degree
Thorough knowledge and understanding of desktop operating systems
Knowledge of Active Directory, with emphasis on security and distribution groups, group policy, permissions, file security, and scripts
Knowledge of IP, Active Directory, and network protocols
Knowledge of tools, standards, methods, best practices, and industry trends in enterprise-wide workstation imaging and deployment
Ability to understand and follow applicable policies and regulations, demonstrate strong written and verbal communication skills, and stay current on current and emerging technologies
Knowledge of using computer technologies and best practices to enhance the departmental efficiencies to better reach agency business goals
Ability to identify and research technical issues beyond their skill set, and apply them successfully to resolve any user issues

Job Responsibility

Performs Tier 2 device troubleshooting to diagnose and assist with resolving difficult problems related to state-issued devices, hardware and software
Implements and trains other lower-level ETS technicians on specialized procedures and/or specialized technical testing equipment
Manage directory services for assigned agencies to include user account creation, modifications, and policy
Recommends, tests, and deploys newly acquired equipment or software
Works within a team to complete special projects such as State agency migrations, equipment replacement, agency moves, and mass operating system or enterprise application upgrades
Refers issues to the next service or tier level when problems occur that are beyond the skills of the technician
Assists in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance
Accurately documents instances of hardware failure, repair, installation, and removal
Assist in troubleshooting network connectivity issues and escalate problems when necessary
Resolve tier 2 tickets or forward them to higher-level support when unable to resolve the issue

What we offer

Comprehensive health, dental, and vision insurance
Paid vacation, sick leave, FMLA, and holidays
Retirement - Pension and 457B plans
Flexible schedules and work-life balance options

Fulltime

Procedural Specialist III

The Procedural Specialist promotes BD products to customers and potential custom...

Location

United States , Austin, TX; Tempe, AZ

Salary:

Not provided

BD

Expiration Date

Until further notice

Requirements

Product knowledge and all features and benefits of BDPI product
Surgical and endovascular procedure knowledge, adequate to support clinical cases
Basic anatomy
Medical and surgical terminology
Minimum of 3 - 5 years experience in the Operating Room, Interventional Radiology Lab, or Cardiac Cath Lab
Current credentialing and / or certification in respective clinical discipline
Advanced knowledge of vascular access management, vascular surgery, and endovascular medicine preferred
Strong time management skills with an ability to maintain numerous priorities and meet established deadlines
Self-motivated, takes on additional responsibilities, and manages priorities with minimal supervision
Frequent travel required

Job Responsibility

Educate and train physicians, hospital personnel and hospital staff on technical matters relating to BDPI products through case support, conducting and/or coordinating one-on-one in-servicing, and/or available internal/external physician education training programs
Establish and maintain relationships with customers, hospitals and physicians
Obtain new users and applications for company products and services
Observe and report market trends which affect BDPI sales, service and product development
Represent BDPI in accordance with policies and procedures
Process customer complaints and returns in accordance with established procedures and policy
Maintain company automobile and company property
Complete and process BDPI reports including but not limited to: Procedural Specialist reports, expense reports, monthly product tracking reports and complaint reports in accordance with established procedures and policies
Fulfill the duty of a Territory Manager in vacant territories and support endovascular procedures as directed by the District Manager

What we offer

401(k)/Retirement Plans
Professional Development
Paid Time Off
Awards & Recognition
Healthcare

Fulltime

Multilingual Education Specialist

The Multilingual Education Specialist plays a central role to support the school...

Location

United States , Austin

Salary:

50000.00 - 70000.00 USD / Year

EdTech Jobs

Expiration Date

Until further notice

Requirements

Bachelor’s degree
Texas teacher license with ESL or Bilingual Education endorsement
At least two years teaching Multilingual Learners
At least two years of experience as an LPAC member
Specialized training in Second Language Acquisition
Strong record of advancing multilingual students’ content and language skills
Unwavering commitment to the KIPP Texas mission
Strong project and time management skills
Experience with managing and entering data
Sense of humility, customer service mindset

Job Responsibility

Coaching teachers in sheltered instruction
Managing language proficiency assessments
Teaching ELD courses to newcomers
Engaging with families through community events
Use campus data to identify and prioritize courses and teachers to improve EB academic achievement
Lead ML professional learning for teachers and school staff
Monitor progress of teachers' use of content-based language instruction strategies
Highlight best linguistic practices across grade levels
Enhance ML program hiring practices and support ESL paraprofessionals and Bilingual/ESL teacher retention
Responsible for completing BOY, MOY, and EOY LPACs and related activities

What we offer

Comprehensive medical, dental, and vision plans with coverage options for employees and their families
Competitive vacation and flexible paid time off (PTO) policies
Paid family leave
Flexible spending account or high-yield HSA
Employee assistance programs
Employee-paid benefits: legal plans, LifeLock identity protection, life insurance and disability insurance

Fulltime

Customer Service Specialist III

Onward Search

Location:
United States , Charlotte

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 22, 2026

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Location:United States , Charlotte

Category:Customer Service

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 22, 2026

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Category:
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Contract Type:
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Job Posted:
January 22, 2026