Customer Service Specialist III Job at Onward Search (Charlotte)

Process Specialist III

We are looking for a skilled and detail-oriented Process Specialist III (Senior)...

Location

United States , Columbus

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in customer service roles with a focus on professionalism and responsiveness
Ability to compile, process, and interpret data accurately
Familiarity with annuities and investment products is highly desirable
Strong communication skills for interacting with advisors, customers, and vendors
Excellent organizational skills to manage multiple tasks effectively
Experience in operational support or similar roles
Demonstrated ability to work collaboratively in a team environment
Attention to detail and commitment to delivering high-quality results

Job Responsibility

Perform operational tasks with accuracy and efficiency to support business processes
Compile and analyze data for system inputs and reporting purposes
Communicate effectively with advisors to ensure clear understanding of processes and requirements
Provide excellent customer service by addressing inquiries and resolving issues promptly
Build and maintain strong relationships with vendors to support business operations
Apply knowledge of annuities and investment products to assist with relevant tasks and decision-making
Ensure compliance with company policies and procedures in all activities
Collaborate with team members to streamline processes and optimize workflow
Identify opportunities for improvement and contribute to the implementation of solutions

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Compute Sales Specialist III

Sales Specialists & Consultants are product, services, software or solution spec...

Location

United States , All

Salary:

146000.00 - 343000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor's degree preferred
Directly related previous work experience
Demonstrated success in achieving progressively higher quota
Extensive vertical industry knowledge required
Typically 5-8 years advanced sales experience required
Deep knowledge of products, solution or service offerings as well as competitor's offerings
Understands the industry and market segment in which key accounts are situated
Negotiates and drives deals to ensure successful closes and high win rate
Broad understanding of the customer needs
Leadership and initiative in successfully driving specialty sales in accounts

Job Responsibility

Seek out new opportunities and expands and enhances existing opportunities to build and manage the pipeline in specialty area
Maintains knowledge of competitors in account to strategically position the company's products and services better
Develop pursuit plans and manage the pipeline to ensure alignment with account managers
Establish a professional, working, and consultative, relationship with the client
Contributes to proposal development, negotiations and deal closings
Work closely with and supports account manager, providing technical expertise and support
May focus on growing contractual renewals for mid size accounts with some complexity
Interface with both internal and external/industry experts to anticipate customer needs and facilitate solutions development
Build sales readiness and reduce client learning curve through effective knowledge transfer in area of specialization

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Customer Service Specialist III

We’re partnering with a leading energy company to find a talented Customer Servi...

Location

United States , Charlotte

Salary:

20.00 - 22.00 USD / Hour

Onward Search

Expiration Date

Until further notice

Requirements

High School diploma or GED equivalent
Prior experience in customer service or call center environments, preferably in emergency or technical support
Strong problem-solving skills and ability to prioritize tasks effectively
Analytical mindset with sound judgment in handling service requests
Excellent communication skills, both verbal and written

Job Responsibility

Handle inbound customer inquiries via calls, emails, or chats, ensuring high-quality service and issue resolution
Support emergency and non-emergency customer requests, requiring research and follow-through
Manage workload routing and scheduling for field service personnel in a regional setting
Provide after-hours support for technician and emergency response operations
Maintain accurate documentation of customer interactions and service activities

What we offer

Medical, Dental, and Vision Insurance
Life Insurance
401(k) Program
Commuter Benefit
eLearning and Ongoing Training
Education Reimbursement

Fulltime

Customer Support Specialist III, Screening Japan

The Customer Support Specialist III, Screening - Japan (CSS) will be responsible...

Location

Japan , Tokyo

Salary:

5000000.00 - 8300000.00 JPY / Year

Exact Sciences

Expiration Date

Until further notice

Requirements

Bachelor’s degree or higher from a recognized university
3 years of experience in Customer Service
Computer skills consistent with performing the duties described
Fluency in Japanese (native or equal to N1 level) and sufficient English capability to read commonly used computer system language and to communicate by email with Customer Service staff in the US and other countries
Applicants must be currently authorized to work in country where work will be performed on a full or part-time basis. We are unable to sponsor or take over sponsorship of employment visas at this time
Ability to perform the Essential Duties of the position with or without accommodation

Job Responsibility

Learns new systems and workflows for processing orders thoroughly
Acquires knowledge about products with curiosity and interest
Follows company directions and guidelines when responding to customer needs and asks for help from senior colleagues or supervisors without hesitation
Offers solutions using available tools and information
Support the design of operational processes and documentation
Recognizes common problems and reviews existing guidelines and procedures to understand root causes
Solves basic problems following standard procedures and triages non-routine inquiries to a more experienced colleague or supervisor
Partners with supervisor to evaluate solutions and learn problem-solving approaches for non-routine issues
Demonstrates attentiveness and listens respectfully to others’ opinions
Carries out specific tasks and responsibilities, providing information to others in a timely manner

What we offer

Bonus eligibility
Relocation support may be available
Comprehensive employee experience that supports well-being and professional growth through benefits

Fulltime

Casual Clerk

Casual Clerk position in the Registration department at La Verendrye General Hos...

Location

Canada

Salary:

26.21 - 27.01 CAD / Hour

Riverside Health Care

Expiration Date

Until further notice

Requirements

Minimum Grade 12, or equivalent education acceptable to the Employer
Proficient in the use of computer software, including Word and Excel
Understands and maintains confidentiality
Excellent organizational skills
Ability to act or respond in a crisis situation
Ability to multi-task
versatile in changing priorities
Ability to work independently as well as in a team
Telephone etiquette
Demonstrates initiative

Job Responsibility

Patient registration
Operate communications systems
Provide reception/information services to patients and visitors
Collection, preparation, audit, and distribution of statistical data for the corporation
Perform basic finance functions
General office duties
Perform all inpatient, day surgery, emergency, and clinical patient registrations
Prepare and distribute daily, weekly, and monthly reports generated via Meditech for various departments
Assign Health Card Numbers to Newborns
Maintain the Birth and Bed books

Parttime

Payroll Tax Specialist III

The Payroll Tax Specialist III processes all aspects of payroll tax, providing a...

Location

Salary:

Not provided

Darwin Recruitment GmbH

Expiration Date

Until further notice

Requirements

Associates degree in accounting, business, or a related field
or equivalent combination of education and experience
2+ years of accounting experience or similar work environment
Strong organization, oral, and written communication skills
Ability to work independently and manage multiple projects and deadlines
Strong computer aptitude, which includes expertise with Microsoft Excel and Word as well as experience with accounting software is a must
Ability to analyze data with attention to detail
Demonstrated expertise in customer service and problem resolution, with a strong customer service orientation
Experience with UKG and MasterTax systems
Ability to maintain accuracy and attention to detail while working efficiently in a fast-paced environment

Job Responsibility

New client setups in tax software which may include but not limited to ensuring accurate tax code setup, bank account setup, tax rates, EINs, importing historical data, working with clients to obtain tax POAs and TPA access, EFTPS enrollment
Work with Agencies to establish TPA accounts and complete required testing by agency
Amendment processing
Cash care and bank reconciliation for payroll taxes, ensuring accurate processing of refunds, collections, and NSF transactions
Process tax payments for checks, debits, and credits to tax agencies, including utilizing the EFTPS system and filing the necessary tax coupons
Interim quarter filings on a weekly basis
Manage Quarter and Year-End tax filings, including conducting variance reviews
Data exchanges with agencies
Verify and maintain the accuracy of tax program setup
Collaborate with other departments to ensure accurate tax filings and completion of payroll adjustments

Environmental Services Associate III - Specialist

Performs all duties of an Environmental Services Associate I & II and a variety ...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

High school diploma or general education degree (GED) preferred
Six (6) months of TMCH housekeeping experience OR two (2) years of cleaning experience
Knowledge of best practices used on cleaning floors and general cleaning
Knowledge of cleaning products and how to use them properly
Ability to perform all type of floor care maintenance and project work (stripping, re-finishing, carpet extraction, burnishing, etc.)
Ability to perform detailed cleaning in a sterile environment, following all AORN guidelines
Skill in following directions and organizing work
If patient facing, must have the ability to read or listen and comprehend simple instructions, short correspondence, and memos in the English language
Ability to write simple correspondence
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions

Job Responsibility

Performs all duties of an Environmental Services Associate I & II and a variety of floor tech and / or terminal cleaning responsibilities
Buffs and polishes floors
operates mechanical floor cleaners, operates carpet extractors, polishers, and vacuums
Strips and re-finishes hard surfaces utilizing appropriate floor care equipment as needed
Identifies appropriate cleaning methods for specific environment
Identifies appropriate cleaning product
follows manufacturer directions and/or established hospital procedures for application of cleaning product
Collects waste materials and deposits in allocated place for pickup and disposal
handles discarded hazardous materials safely and appropriately
Identifies and matches paper and soap products for appropriate dispensers and fills as required

Fulltime

Support Technologist III

This position provides technical support, with guidance, technical expertise, cu...

Location

United States , Cheyenne

Salary:

5147.99 USD / Month

Wyoming Game and Fish Department

Expiration Date

Until further notice

Requirements

Bachelor's Degree (typically in Computer Technology)
0-2 years of progressive work experience (typically in Computer Technology) with acquired knowledge at the level of a Computer Technology Support Specialist I
OR 3-5 years of progressive work experience (typically in Computer Technology) with acquired knowledge at the level of a Computer Technology Support Specialist I in lieu of a degree
Thorough knowledge and understanding of desktop operating systems
Knowledge of Active Directory, with emphasis on security and distribution groups, group policy, permissions, file security, and scripts
Knowledge of IP, Active Directory, and network protocols
Knowledge of tools, standards, methods, best practices, and industry trends in enterprise-wide workstation imaging and deployment
Ability to understand and follow applicable policies and regulations, demonstrate strong written and verbal communication skills, and stay current on current and emerging technologies
Knowledge of using computer technologies and best practices to enhance the departmental efficiencies to better reach agency business goals
Ability to identify and research technical issues beyond their skill set, and apply them successfully to resolve any user issues

Job Responsibility

Performs Tier 2 device troubleshooting to diagnose and assist with resolving difficult problems related to state-issued devices, hardware and software
Implements and trains other lower-level ETS technicians on specialized procedures and/or specialized technical testing equipment
Manage directory services for assigned agencies to include user account creation, modifications, and policy
Recommends, tests, and deploys newly acquired equipment or software
Works within a team to complete special projects such as State agency migrations, equipment replacement, agency moves, and mass operating system or enterprise application upgrades
Refers issues to the next service or tier level when problems occur that are beyond the skills of the technician
Assists in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance
Accurately documents instances of hardware failure, repair, installation, and removal
Assist in troubleshooting network connectivity issues and escalate problems when necessary
Resolve tier 2 tickets or forward them to higher-level support when unable to resolve the issue

What we offer

Comprehensive health, dental, and vision insurance
Paid vacation, sick leave, FMLA, and holidays
Retirement - Pension and 457B plans
Flexible schedules and work-life balance options

Fulltime

Customer Service Specialist III

Onward Search

Location:
United States , Charlotte

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 22, 2026

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

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