Customer Service Specialist

Call Center / Customer Service Specialist

We are looking for a Call Center / Customer Service Specialist to join our team ...

Location

United States , Plano

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
college degree preferred
Minimum of one year of customer service experience, preferably in a call center environment
relevant industry experience is a plus
Basic proficiency with Microsoft Office/365
ability to learn proprietary and vendor software programs
Ability to comprehend instructions and correspondence, prepare clear written communication, and articulate information effectively to both external and internal stakeholders
Demonstrates strong capacity to quickly grasp new concepts, learns from experience, and adapts to change
Maintains composure in a fast-paced environment, skillfully manages conflict, and seeks win-win solutions

Job Responsibility

Answer high volumes of inbound calls with professionalism and courtesy, addressing customer inquiries and resolving issues promptly
Deliver exceptional customer service by understanding client needs and providing accurate, helpful information
Utilize customer relationship management (CRM) software and other customer service tools to document interactions and maintain detailed records
Troubleshoot and resolve technical issues related to Ethernet and other services, ensuring an effective solution for the customer
Collaborate with team members to enhance overall customer satisfaction and streamline service processes
Follow established protocols to address complaints, ensuring timely and satisfactory resolutions
Maintain thorough understanding of company products, services, and policies to assist customers effectively
Communicate clearly with customers regarding inquiries, service updates, and resolutions
Respond to both internal and external requests for assistance, ensuring timely follow-up through calls, voicemail, and system updates
Accurately input data, such as First Reports of Injury and new claims, into proprietary software, maintaining up-to-date records for all contacts

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Call Center Office Specialist, Cardiology, Cardiac Access Center

Baptist Health is hiring an experienced Office Specialist for the Baptist Cardio...

Location

United States , Jacksonville

Salary:

Not provided

Baptist Health (Florida)

Expiration Date

Until further notice

Requirements

One-Two Years Front Desk Experience Preferred
Experience Working in a Medical Office Preferred
High School Diploma or GED Equivalent Required

Job Responsibility

Telephone protocols
Serve as a liaison between our customers and our practice
Manage a large amount of inbound and outbound calls in a timely manner
Schedule appointments as needed
Prepare patient charts prior to appointments
Submit and obtain external medical records
Coordinate with third party vendors to complete medical record requests
Follow call scripts for handling different scenarios
Identify customer needs and provide solutions
Data entry tasks

What we offer

Eligible for up to a $1,000 Sign-On-Bonus if hired

Fulltime

New

Payroll Customer Service Specialist

We are looking for a detail-oriented Payroll Customer Service specialist for a 3...

Location

United States , Shawnee Mission

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, call center support, or a related client-facing role
Ability to handle a high volume of inbound calls while maintaining professionalism and attention to detail
Experience with outbound calling for follow-up, issue resolution, or customer communication
Strong data entry and order entry skills with consistent accuracy
Clear verbal and written communication skills and the ability to interact effectively with customers
Comfortable using computer systems and navigating multiple screens while speaking with customers
Strong problem-solving skills and the ability to manage time effectively in a fast-paced environment

Job Responsibility

Respond to incoming customer calls and provide timely, courteous assistance with payroll-related questions and service requests
Place outbound calls as needed to follow up on open issues, confirm information, or provide status updates to customers
Enter orders, service details, and customer information into internal systems with a high degree of accuracy
Resolve routine customer concerns by identifying needs, explaining available solutions, and ensuring appropriate next steps are completed
Maintain clear and organized records of customer interactions, updates, and resolutions during each contact
Work within a call center setting to manage daily call volume efficiently while meeting service expectations
Escalate complex inquiries to the appropriate team when issues require additional research or specialized support

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

We are looking for a customer-focused Customer Service Specialist to support lea...

Location

United States , Neenah

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Background in customer service, call center support, sales support, inside sales, business development, or lead generation environments
Ability to establish rapport quickly, respond to objections effectively, and guide conversations toward productive outcomes
Strong verbal and written communication skills with a detail-oriented and customer-focused approach
Proven ability to work independently, stay motivated, and consistently meet performance expectations
Experience using business systems along with Microsoft Office or Google Workspace for daily communication and tracking tasks
Strong organizational skills, attention to detail, and dependable follow-through on customer and team commitments
Comfortable balancing competing priorities and adapting quickly in a fast-moving work environment
Resourceful, team-oriented, and eager to learn new tools, processes, and industry knowledge

Job Responsibility

Respond to incoming inquiries in a timely manner and maintain steady follow-up to keep prospects engaged throughout the process
Develop positive relationships with prospective clients by understanding their needs, addressing concerns, and creating confidence in the service experience
Record, organize, and update lead interactions accurately within company systems to ensure clear visibility into activity and next steps
Coordinate appointments and support movement of promising opportunities through the sales pipeline
Work closely with internal partners to deliver a smooth and consistent experience for customers at every stage of engagement
Handle email and phone communications with care while managing multiple browser-based tools and customer records
Assist customers with general service questions and basic connectivity-related concerns, escalating issues when appropriate
Build knowledge of industry practices, internal workflows, and relevant market information to improve service quality and effectiveness

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

New

Bilingual Customer Service Specialist Only For Ottawa/Gatineau Talents

Moving is stressful, but for Canadian Armed Forces (CAF) members, it is a way of...

Location

Canada , Ottawa

Salary:

21.63 USD / Hour

Randstad

Expiration Date

August 09, 2026

Requirements

Exceptional oral and written proficiency in both French and English is mandatory
At least 1 year in a high-volume call center, hospitality, or administrative role
This role requires English proficiency to serve our national/international clientele
To meet federal government security standards, you must have maintained continuous residency in Canada for the past 5 years
High computer literacy
Ability to maintain high productivity and attention to detail during peak relocation seasons
Have status to work in Canada at the time of application
Successfully complete the enhanced government screening process
Pass a criminal background check
Pass a credit check

Job Responsibility

Main point of contact for members across phone, email, chat, and video
Lead virtual consultations to map out relocation journeys
Manage the financial integrity of the move by reviewing, validating, and processing expense claims and advance requests
Navigate and interpret the Canadian Forces Relocation Directive

What we offer

Ottawa Onsite training with a 100% full-time work-from-home (WFH) career path
Competitive Compensation
Tiered Career Growth
Future Reviews
Expert Directive Training
Mission-Driven Purpose
Paid Training

Fulltime

New

Remote Bilingual Customer Service Specialist

Job details summary. Ottawa, Ontario. $21.63 per hour. Contract. Job category: c...

Location

Canada , Ottawa

Salary:

21.63 USD / Hour

Randstad

Expiration Date

August 08, 2026

Requirements

Exceptional oral and written proficiency in both French and English is mandatory. You must be able to explain complex financial directives clearly in both languages
At least 1 year in a high-volume call center, hospitality, or administrative role where multitasking was key
This role requires English proficiency to serve our national/international clientele and collaborate with stakeholders outside of Quebec and across Canada
To meet federal government security standards, you must have maintained continuous residency in Canada for the past 5 years (since March 2021)
High computer literacy. You are comfortable navigating up to 4 different systems simultaneously while engaging with a client
Ability to maintain high productivity and attention to detail during peak relocation seasons
Have status to work in Canada at the time of application
Successfully complete the enhanced government screening process
Pass a criminal background check
Pass a credit check

Job Responsibility

Main point of contact for members across phone, email, chat, and video, providing a warm and professional experience for every relocating member
Lead virtual consultations to map out relocation journeys, proactively addressing complex challenges and clarifying policies to ensure peace of mind
Manage the financial integrity of the move by reviewing, validating, and processing expense claims and advance requests with high accuracy
Navigate and interpret the Canadian Forces Relocation Directive. You will be the expert voice translating policy into actionable advice

What we offer

Competitive Compensation: A stable base rate of $21.63/hour with scheduled room to grow
Tiered Career Growth: Enter at Level I with structured, internal pathways to advance to Level II and Level III (accompanied by clear salary increases) as you master new skills
Future Reviews: Compensation is reviewed cyclically to ensure rates remain highly competitive in the regional market
Expert Directive Training: Deep-dive, paid training into the CAFRD directive—giving you an industry-recognized specialty
Mission-Driven Purpose: Directly support Canadian Armed Forces members and their families through vital life changes
Paid Training: 3-4 weeks (8:00 AM to 5:00 PM)

Fulltime

Call Center Specialist

We are looking for a customer-focused and detail-oriented Call Center Specialist...

Location

United States , Bloomington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous customer service or call center experience preferred
Strong verbal and written communication skills
Proficiency with Microsoft Office and call management systems
Ability to manage multiple tasks in a fast-paced environment
Comfortable handling sensitive or confidential information
Strong organizational skills and attention to detail
Reliable and consistent attendance with a high level of accountability

Job Responsibility

Answer inbound calls and respond to customer inquiries in a timely manner
Provide accurate information regarding services, processes, and account details
Resolve customer concerns and escalate more complex issues as needed
Document call details and update records in internal systems
Follow established scripts and guidelines while maintaining a natural conversation flow
Perform data entry and maintain accurate customer information
Collaborate with team members and other departments to support customer needs
Meet performance metrics related to call quality, efficiency, and customer satisfaction

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Call Center Specialist

We are looking for a Call Center Specialist to join a healthcare-focused team in...

Location

United States , Greenville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in a call center or customer-facing support role
Ability to manage inbound calls efficiently while delivering strong customer service
Familiarity with customer service software and basic data entry practices
Comfortable using standard office equipment and everyday administrative tools
Clear verbal communication skills and a detail-oriented approach to phone-based interactions
Strong attention to detail when documenting conversations and updating information
Ability to work effectively in a structured team environment within the healthcare industry

Job Responsibility

Answer incoming calls from patients, members, or other customers and provide courteous, solution-oriented support
Record call details accurately in customer service systems while maintaining organized and complete documentation
Resolve routine questions and concerns by using established resources, procedures, and service guidelines
Escalate more complex issues to the appropriate team members to ensure prompt follow-up and resolution
Maintain a consistent, attentive phone presence while handling a high volume of inbound interactions
Use basic office tools and computer systems to track requests, update records, and complete daily tasks
Support reliable connectivity and workstation functionality by working within an Ethernet-based office environment

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan

Fulltime

Select Country

Customer Service Specialist - Call Center

Job Description

Job Responsibility

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