Customer Service Salesperson Jobs

Customer Service Salesperson

Basler Electric

Location:
United States, Highland

Category:
Customer Service

Contract Type:
Not provided

Salary:

23.00 - 26.00 USD / Hour

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Job Description:

Responsible or involved in all service aspects of customers’ orders, questions, problems, contracts, changes, and quotes to satisfy customers’ needs.

Job Responsibility:

Responsible or involved in all service aspects of customers’ orders, questions, problems, contracts, changes, and quotes to satisfy customers’ needs
Utilize a mainframe business system and follow provided procedures, work instructions, and other policies
Understand Basler Electric company’s products, their applications, manufacturing processes, and applicable safety agency requirements
Maintain confidentiality of company’s records and policies as well as customers’ records
Address incoming inquiries for a defined region and backup inquiries of co-workers when needed
Administer commission schedules at order entry
Coordinate customer cases related to customer complaints and product returns
Negotiate products to be returned or credit issued based on appropriate procedures including Limits of Authority
Ensure credit holds for active or prospective orders are controlled and collections are addressed
Actively support co-workers, sales reps, and customers to resolve and satisfy requests
Pursue methods of continuous improvement in Basler processes
Present professional appearance and demeanor at all times
Travel upon request to customer locations, manufacturing plants, out-of-office sales meetings, or seminars
Perform all other duties as assigned

Requirements:

Associate degree in business or equivalent experience
Minimum 2 years’ customer service experience or equivalent experience
Analytical capability
Ability to work with minimal daily direction
Ability to travel a maximum 10% of the time

What we offer:

Medical, Prescription, Dental, Vision, Life, and AD&D insurance
401k plan
paid leaves for Vacation, Holiday, Sick, Jury Duty, Bereavement
tuition reimbursement

Additional Information:

Job Posted:
December 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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