Customer Service & Sales Representative Job at Social Value Portal Ltd (East London)

Customer Service & Sales Representative

We are seeking a motivated and dynamic Customer Service & Sales Representative t...

Location

United Kingdom , Ashford

Salary:

28000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in customer service, telesales, or inside sales roles, preferably in a B2B environment
Strong communication skills, with the ability to engage effectively with customers and prospects
Experience in upselling and cross-selling products/services with a track record of meeting or exceeding sales targets
Ability to handle customer complaints or concerns professionally while maintaining a customer-first attitude
Experience with CRM software and lead generation tools (Salesforce, HubSpot, etc.)
Strong organisational skills and attention to detail
Self-motivated, goal-oriented, and a team player

Job Responsibility

Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring high levels of customer satisfaction
Assist customers with product information, order status, and general queries, ensuring a positive experience with the brand
Maintain detailed records of customer interactions, transactions, and feedback in CRM systems
Handle post-sales service requests, including returns, exchanges, and technical support coordination
Conduct outbound calls to both existing and potential customers to promote our client's products and services
Identify upselling, cross-selling, and product recommendation opportunities to enhance the customer's experience
Actively generate leads by qualifying prospects and identifying new sales opportunities for the sales team
Build and maintain an up-to-date lead database by researching and identifying new leads through various channels (e.g., social media, cold calling, industry events)
Qualify leads based on pre-established criteria and pass them on to the relevant sales teams for follow-up and conversion
Collaborate with the sales team to ensure a smooth handover of qualified leads and assist in closing deals when necessary

What we offer

A newly refurbished office
opportunities for career growth and development within the company
a collaborative and supportive work environment
20 days annual leave + Bank holidays

Fulltime

Sales & Customer Service Representative

Location

United States , Bethlehem

Salary:

15.00 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

Ability to work with children
Ability to work with families in a fast-paced environment
Experience with lead follow up and lead generation
Comfortable engaging with leads and leads follow up
Comfortable selling our swim program / product
Comfortable with lead conversion and lead tasks
Intermediate level computer skills required using Word, Excel, Google workspace
Great phone skills
Professional, kind and patient
Excellent interpersonal communication and organizational skills

Job Responsibility

Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner
Processes student registrations using effective sales/customer service techniques
Schedules and manages birthday/pool parties, if applicable
Resolves customer concerns/complaints using a professional approach
Assists members with purchases of merchandise and vending
Greets parents and students as they report to the front desk
Maintains cleanliness of the front desk area, Snack Shack area, changing areas, restrooms and observation area
Checks voicemail and email correspondence and responds in a timely manner
Updates informational displays with accurate and timely promotions and literature
Provides occasional administrative support for management personnel, including the General Manager and Assistant General Manager

What we offer

Leadership roles
Competitive pay
Valuable work experience
Increased social opportunities
Future references /referrals
Paid Training
Flexible Schedules

Parttime

Customer Service Sales Representative (TSX)

Responsible for providing end-to-end support for our customers/communities to en...

Location

United States

Salary:

16.00 USD / Hour

Comcast Advertising

Expiration Date

Until further notice

Requirements

Some High School Coursework
0-2 Years Relevant Work Experience

Job Responsibility

Provide end-to-end support for customers/communities to ensure a positive experience
Establish and build rapport while promoting effective relationships
Handle various types of customer inquiries
Respond to requests regarding technical questions and problem resolution related to company products and customer equipment
Actively put customer needs and wants at the center of all interactions
Create a personal connection to the customer
Communicate in a warm and friendly manner via SMS, chat, email or phone
Troubleshoot and resolve technical problems and other general account inquiries
Follow established troubleshooting procedures
Build a consultative relationship with the customer

What we offer

Base Rate: $16.00/hourly non-negotiable plus a 5% quarterly bonus
Potential to earn monthly uncapped commissions
Career growth and progression plans
Medical, prescription, vision, and dental insurance for eligible employees
401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
Paid time off including eight observed company holidays and flex time
Exclusive perks + discounts, including tuition assistance, commuter benefits and more

Fulltime

Inside Sales and Customer Service Representative

A major multinational company specializing in the distribution of high-performan...

Location

Canada , LaSalle

Salary:

60000.00 - 70000.00 USD / Year

Randstad

Expiration Date

July 25, 2026

Requirements

Hold a College Diploma (DEC) in Business Administration, Mechanical Engineering, or any equivalent combination of relevant experience
Possess a minimum of 2 years of experience in a similar role within the manufacturing, industrial distribution, or construction sectors
Intermediate proficiency in Excel (ability to read, analyze, and structure customer data)
Previous work experience with an ERP integrated management system (knowledge of SAP or M3 is a major asset)
Excellent mathematical logic and ability to understand measurements as well as technical specifications of industrial parts
Administrative rigor, ability to multitask, and strong organizational skills
Curious and energetic profile with a strong willingness to learn and an excellent team spirit
Bilingual proficiency in French and English (oral and written) is mandatory

Job Responsibility

Prepare, calculate, and rigorously follow up on customer quotes for the entire Canadian territory
Handle full order processing and coordinate distribution logistics with our international production plants (USA, Europe, Asia)
Collaborate daily with the outside sales team (7 to 8 representatives across Canada) to support business development and maximize customer satisfaction
Create new part numbers in the computer system and request pricing from foreign suppliers
Manage the administrative process for merchandise returns, issue credits, and follow up on the technical drawing approval processes
Maintain fluid and proactive communication with major national distributors and original equipment manufacturers to ensure an optimal response time (under 24 hours)

What we offer

Competitive annual salary between $60,000 and $70,000, depending on experience, with flexibility for senior profiles
Comprehensive group insurance plan, 100% employer-paid after a 3-month period
2 to 3 weeks of standard vacation, open to negotiation based on your professional background
12 paid holidays per year to enjoy quality time with your loved ones
A complete 1-month training program, including personalized technical learning alongside expert engineers
Continuous learning opportunities through task enrichment and active participation in implementing next-generation technological tools (M3 ERP and CRM)
Collaborative, spacious, and modern work environment located in LaSalle, in the West Island/Southwest area of Montreal

Fulltime

Customer Service Representative (Inside Sales)

Under close supervision, the Customer Service Representative is responsible for ...

Location

United States , Grand Island

Salary:

Not provided

NAPA Auto Parts

Expiration Date

Until further notice

Requirements

Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination
Reliability, organization, and attention to detail required
Strong communication skills including written, verbal, and listening
Ability to multi-task and time management skills required
Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet

Job Responsibility

Responds to basic customer inquires regarding products, provides quotes, and handles order entry
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
Orders items to ensure appropriate inventory levels are maintained for customers
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
Determines the most cost effective shipping method for customer orders
Partners with Account Representatives to ensure customer satisfaction

What we offer

Options for healthcare coverage
401(k)
Tuition reimbursement
Vacation
Sick pay
Holiday pay

Fulltime

Customer Service Representative (Inside Sales)

Under close supervision, the Customer Service Representative is responsible for ...

Location

United States , Grand Island

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination
Reliability, organization, and attention to detail required
Strong communication skills including written, verbal, and listening
Ability to multi-task and time management skills required
Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet
Product knowledge is preferred

Job Responsibility

Accurately fulfilling customer orders and managing incoming customer calls
Responds to basic customer inquires regarding products, provides quotes, and handles order entry
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
Orders items to ensure appropriate inventory levels are maintained for customers
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
Determines the most cost effective shipping method for customer orders

What we offer

healthcare coverage
401(k)
tuition reimbursement
vacation pay
sick pay
holiday pay

Fulltime

Sales and Customer Service Representative

A growing mid-size organization is seeking a results-driven Sales & Customer Ser...

Location

United States of America , Morristown

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1–3+ years of experience in sales, inside sales, or a sales-driven customer service role
Proven ability to meet or exceed sales targets
Strong communication and negotiation skills
Highly motivated, competitive, and results-oriented
Proficiency in Microsoft Office
CRM experience (Salesforce, HubSpot, etc.) preferred
Ability to multitask in a fast-paced, team-oriented environment

Job Responsibility

Proactively engage with prospective and existing customers to generate sales and meet revenue targets
Identify upsell and cross-sell opportunities to grow account value
Manage the full sales cycle, from initial outreach through order placement and follow-up
Build and maintain strong client relationships to drive repeat business and long-term partnerships
Handle customer inquiries, resolve issues, and ensure a positive customer experience
Process orders, prepare quotes, and provide product or service recommendations
Maintain accurate records of sales activity, pipeline, and client interactions within CRM systems
Track performance against sales goals and report on activity and results

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Customer Service Representative (Inside Sales)

Under close supervision, the Customer Service Representative is responsible for ...

Location

United States , Decatur

Salary:

Not provided

NAPA Auto Parts

Expiration Date

Until further notice

Requirements

Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.

Job Responsibility

Responds to basic customer inquires regarding products, provides quotes, and handles order entry
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
Orders items to ensure appropriate inventory levels are maintained for customers
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
Determines the most cost effective shipping method for customer orders
Partners with Account Representatives to ensure customer satisfaction

What we offer

Options for healthcare coverage
401(k)
Tuition reimbursement
Vacation pay
Sick pay
Holiday pay

Fulltime

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Customer Service & Sales Representative

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