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CUSTOMER SERVICE SALES CONTACT £25,750.00 + Bonus (£37,630.00 OTE) ST. IVES, CAMBRIDGESHIRE Care about your customers? Positive personality? Target driven? Self-motivated? Sound familiar? If so let's make it happen for you here at Move With Us (part of Simplify) as a Customer Service Care Contact! WHAT YOU'LL BE DOING Known internally as a 'Probate Beneficiary Contact', the Customer Service Sales Contact is a key role within the busy Probate team here at Move With Us with key activities as follows: Managing beneficiaries’ requests and providing good customer service Promoting and converting each property from valuations to an instruction for one or more of our services Working with existing and new client’s requirements, including direct contact with our client Communicating with the client and other relevant groups in relation to the sales strategy Offer negotiation and system completion Adhere to the SLA for tasks assigned with the role Providing cover on other caseloads during holiday and sickness periods BENEFITS Competitive Salary of £25,750.00 + bonus averaging £990 per month (£37,630.00 OTE), 25 Days Holiday (Plus 8 Days Public Holiday), Option To Buy Or Sell Holiday, Pension, Life Assurance, Employee Assistance Programme, Enhanced Maternity, Paternity & Adoption Pay, Free Conveyancing Legals, GP-24 Hour Service, Retail Discounts Plus Many More!
Job Responsibility
Managing beneficiaries' requests and providing good customer service
promoting and converting each property from valuations to an instruction for one or more of our services
working with existing and new client's requirements, including direct contact with our client
communicating with the client and other relevant groups in relation to the sales strategy
offer negotiation and system completion
adhere to the SLA for tasks assigned with the role
providing cover on other caseloads during holiday and sickness periods
Requirements
People person with good relationship building, sales, and customer service skills
confidence speaking to people in a professional yet friendly manner in-person, by email, and on the phone
hitting (and ideally exceeding) targets
good overall standard of education ie, passes at GCSE or equivalent certifications in English and Maths
intermediate computer skills including Microsoft Office
enjoy solving problems, thinking on your feet, multi-tasking, and a very busy working environment
able to demonstrate some knowledge or interest of the Property sector and a desire to build your career in this sphere
What we offer
Competitive Salary of £25,750.00 + bonus averaging £990 per month (£37,630.00 OTE)