Customer Service & Sales Consultant, Telstra

Customer Service & Sales Consultant

Telstra

Location:
Australia, Emerald

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Job Responsibility:

Providing exceptional in-store customer journey
identifying products and services to transform customers' telecommunications experience
supporting and providing solutions for customers

Requirements:

Experience in a customer-facing role
ability to build connections with a variety of new and existing customers
ability to develop customised solutions for customers
drive to reach and exceed sales targets and KPIs
ability to work in a fast-paced, busy retail environment while providing excellent customer service

What we offer:

Team performance-related commission
30% off Telstra services
continuous training from management
Telstra SIM card
exclusive discounts and offers across 240 brands and partners
16 weeks paid parental leave for primary and secondary carers

Additional Information:

Job Posted:
May 26, 2025

Expiration:
June 26, 2025

Employment Type:

Parttime

Work Type:

On-site work

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