Customer Service & Sales Consultant, Telstra

Telstra

Location:
Australia, Multiple locations (Bathurst, Dubbo Mall, Mudgee, Orange, Parkes)

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey and empowering customers through collaborative problem-solving. Telstra offers technology training, performance rewards, and a supportive community with flexible work arrangements.

Job Responsibility:

Providing an exceptional in-store customer journey
Identifying the products and services customers need to transform their telecommunications experience
Developing customised solutions for customers
Keeping up with the latest cutting-edge tech and gadgets
Supporting and offering solutions for customers

Requirements:

The ability to easily build a connection with a variety of new and existing customers
An appetite to quickly develop customised solutions for customers
A drive to reach (and exceed!) sales targets and KPIs
The hunger to learn and grow within the role (and beyond!)
A positive and resilient approach to customer service within a busy environment
Experience in a customer-facing role

What we offer:

30% off Telstra services
Exclusive discounts and offers across 240 brands and partners
A flexible, inclusive approach to parental leave
Unlimited access to 17000 learning programs
Monthly performance rewards and recognition programs

Additional Information:

Job Posted:
September 12, 2025

Expiration:
December 31, 2025

Work Type:

On-site work

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Customer Service & Sales Consultant

Telstra

Location:Australia, Multiple locations (Bathurst, Dubbo Mall, Mudgee, Orange, Parkes)

Category:Customer Service

Contract Type:Not provided