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Customer Service & Sales Consultant

https://www.telstra.com.au/ Logo

Telstra

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Location:
Australia, Broome

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey and empowering customers by identifying the products and services they need to transform their telecommunications experience. You'll work in a Telstra Retail Store, which offers the opportunity to build a meaningful career within an iconic Australian brand alongside numerous perks and benefits.

Job Responsibility:

  • Delighting Telstra’s customers through outstanding customer service
  • Providing an exceptional in-store customer journey
  • Empowering customers by identifying the products and services they need to transform their telecommunications experience
  • Reaching and exceeding sales targets and KPIs

Requirements:

  • The ability to easily build a connection with a variety of new and existing customers
  • An appetite to quickly develop customised solutions for customers
  • A drive to reach (and exceed!) sales targets and KPIs
  • The hunger to learn and grow within the role (and beyond!)
  • A positive and resilient approach to customer service within a busy environment
  • Experience in a customer-facing role
What we offer:
  • 30% off Telstra services
  • Exclusive discounts and offers across 240 brands and partners
  • A flexible, inclusive approach to parental leave
  • Unlimited access to 17000 learning programs
  • Monthly performance rewards and recognition programs

Additional Information:

Job Posted:
April 28, 2025

Expiration:
December 31, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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