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Aplin Logo Aplin · Sales

Customer Service & Sales Associate

United States, Clarksville Employment contract 16.00 - 17.00 USD / Hour · Job Posted January 12, 2026
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Job Description

Are you great with people, love staying organized, and enjoy a mix of customer service, sales, and hands-on work? We’re looking for a Customer Service & Sales Associate to join our team at a busy facility. This role is perfect for someone with retail, hospitality, call center, or property/customer service experience who wants a stable, interesting position with variety every day. If you're friendly, reliable, and love helping customers find the right solution, this could be a great fit.

Job Responsibility

  • Welcome customers in-person, over the phone, and online — and help them find the storage solution that fits their needs
  • Convert inquiries into rentals and assist with unit showings, agreements, and renewals
  • Keep detailed notes on customer interactions and daily activity
  • Take payments, track transactions, and follow up on overdue accounts
  • Maintain unit inventory, pricing, and availability
  • Keep the facility clean, organized, and aligned with brand standards
  • Walk the property regularly to ensure lighting, security, and access systems are working correctly
  • Identify opportunities to improve customer experience and occupancy
  • Jump in where needed — each day offers something new

Requirements

  • Experience in customer service, retail, sales, hospitality, or property operations
  • A friendly, calm, and professional communication style
  • Strong problem-solving skills and the ability to work independently
  • Comfortable using computers (Microsoft Office + online platforms)
  • Organized, reliable, and able to handle daily reconciliation tasks
  • Solid attention to detail — especially when tracking units, payments, safety, and inventory
  • Availability for occasional evening/weekend shifts
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