Customer Service & Reservations Consultant Job at Traveling with Tasha (Evanston)

Customer Service & Reservations Consultant

We are seeking a Customer Service & Reservations Consultant to support clients w...

Location

United States , Elizabeth

Salary:

Not provided

Traveling with Tasha

Expiration Date

Until further notice

Requirements

Strong customer service and communication skills
Comfortable working with online systems and digital tools
Highly organized and detail-oriented
Self-motivated with the ability to work independently
Reliable internet access and a quiet remote workspace
Must be at least 18 years old and authorized to work in the U.S.

Job Responsibility

Communicate with clients to understand travel needs and preferences
Research and coordinate reservations for hotels, cruises, flights, and vacation packages
Provide clear and timely client communication before and after bookings
Manage changes, updates, and travel documentation
Maintain accurate client records and booking details
Stay informed on destination information and supplier offerings

What we offer

Remote work with flexible scheduling
Comprehensive training and professional development
Access to travel booking tools and preferred suppliers
Ongoing mentorship and support
Travel-related perks and industry discounts
Commission-based compensation

Customer Reservations Consultant

We are seeking a Customer Service & Reservations Consultant to support clients w...

Location

United States , Racine, Wisconsin

Salary:

Not provided

Traveling with Tasha

Expiration Date

Until further notice

Requirements

Strong customer service and communication skills
Comfortable working with online systems and digital tools
Highly organized and detail-oriented
Self-motivated with the ability to work independently
Reliable internet access and a quiet remote workspace
Must be at least 18 years old and authorized to work in the U.S.

Job Responsibility

Communicate with clients to understand travel needs and preferences
Research and coordinate reservations for hotels, cruises, flights, and vacation packages
Provide clear and timely client communication before and after bookings
Manage changes, updates, and travel documentation
Maintain accurate client records and booking details
Stay informed on destination information and supplier offerings

What we offer

Remote work with flexible scheduling
Comprehensive training and professional development
Access to travel booking tools and preferred suppliers
Ongoing mentorship and support
Travel-related perks and industry discounts
Commission-based compensation

Sr. Customer Service Representative

Robert Half is looking for an experienced Sr. Customer Service Representative to...

Location

United States , Lexington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrated experience in customer service within hospitality, travel, lodging, or a closely related service environment
Strong background in negotiating pricing, contract terms, and lodging arrangements with external partners
Ability to assess multiple options quickly and make decisions that balance client guidelines, service quality, and savings opportunities
Working knowledge of hotel operations, regional lodging markets, and extended-stay reservation practices
Proven skill in managing client relationships and resolving service issues in a detail-oriented and timely manner
Excellent verbal and written communication skills, with the ability to consult with clients and recommend appropriate solutions
Strong organizational skills with the ability to manage deadlines, prioritize competing requests, and maintain accuracy in a fast-paced setting

Job Responsibility

Coordinate extended-stay reservation requests, primarily for bookings of 30 nights or more, while ensuring each solution aligns with client expectations and service standards
Evaluate lodging options and make sound decisions based on client-specific travel policies, budget targets, and availability constraints
Prepare and present high-quality reservation choices with consistency, accuracy, and a strong focus on customer satisfaction
Lead negotiations for longer-term accommodations, including requests of 45 nights or more, in accordance with established policies and operational procedures
Handle challenging negotiation scenarios involving tight inventory, limited purchasing leverage, compressed response times, and client savings objectives
Analyze booking activity to uncover cost-saving opportunities, support market consolidation strategies, and strengthen overall client value
Develop and maintain hotel partner relationships to obtain competitive rates, discounts, and proposal opportunities from both existing and new suppliers
Resolve day-to-day issues involving clients and hotel properties, including reservation changes, stay extensions, and early departures, while meeting required turnaround times
Partner with account management and related internal teams to recommend lodging solutions that support broader client program goals and network optimization
Participate in assigned meetings, training sessions, and additional duties as needed to support team and business objectives

Fulltime

Sr. Customer Service Representative

Robert Half is looking for an experienced Sr. Customer Service Representative to...

Location

United States , Lexington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrated experience in customer service within hospitality, travel, lodging, or a closely related service environment
Strong background in negotiating pricing, contract terms, and lodging arrangements with external partners
Ability to assess multiple options quickly and make decisions that balance client guidelines, service quality, and savings opportunities
Working knowledge of hotel operations, regional lodging markets, and extended-stay reservation practices
Proven skill in managing client relationships and resolving service issues in a detail-oriented and timely manner
Excellent verbal and written communication skills, with the ability to consult with clients and recommend appropriate solutions
Strong organizational skills with the ability to manage deadlines, prioritize competing requests, and maintain accuracy in a fast-paced setting

Job Responsibility

Coordinate extended-stay reservation requests, primarily for bookings of 30 nights or more, while ensuring each solution aligns with client expectations and service standards
Evaluate lodging options and make sound decisions based on client-specific travel policies, budget targets, and availability constraints
Prepare and present high-quality reservation choices with consistency, accuracy, and a strong focus on customer satisfaction
Lead negotiations for longer-term accommodations, including requests of 45 nights or more, in accordance with established policies and operational procedures
Handle challenging negotiation scenarios involving tight inventory, limited purchasing leverage, compressed response times, and client savings objectives
Analyze booking activity to uncover cost-saving opportunities, support market consolidation strategies, and strengthen overall client value
Develop and maintain hotel partner relationships to obtain competitive rates, discounts, and proposal opportunities from both existing and new suppliers
Resolve day-to-day issues involving clients and hotel properties, including reservation changes, stay extensions, and early departures, while meeting required turnaround times
Partner with account management and related internal teams to recommend lodging solutions that support broader client program goals and network optimization
Participate in assigned meetings, training sessions, and additional duties as needed to support team and business objectives

What we offer

Medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Fulltime

Remote Customer Service Representative

Destination Planning Consultants assist travelers with researching, organizing, ...

Location

United States , Sacramento

Salary:

30000.00 - 75000.00 US Dollar / Year

Traveling with Tasha

Expiration Date

Until further notice

Requirements

Organized
Curious about destinations
Enjoy helping others plan trips

Job Responsibility

Assist travelers with researching, organizing, and coordinating travel experiences
Work with clients to explore destinations, accommodations, and travel options
Communicate with individuals and families to understand their travel interests
Help clients evaluate different travel opportunities
Provide destination insight
Recommend travel packages
Coordinate reservations through established travel suppliers
Build relationships with travelers through networking, referrals, and personal outreach

What we offer

Fully remote
Flexible scheduling
Structured training resources

Spa Receptionist

The Spa Receptionist serves as the first point of contact for guests, ensuring a...

Location

Canada , Toronto

Salary:

25.59 CAD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Reading, writing, and oral proficiency in English
Excellent communication and organizational skills
Previous experience in a similar role (2 years preferred) within a luxury spa or hospitality setting
Knowledge of spa software systems and hotel interface programs such as Book4Time, Opera, and HotSOS, preferably
Proficiency in Microsoft Office (Word and Excel) and Canva
High grooming standards, a genuine smile, and a professional demeanour
Passion for the health and wellness industry
Valid Smart Serve Certification is required

Job Responsibility

Welcome and consult with guests about services, amenities, and spa facilities
Set and coordinate appointments, ensuring accuracy and alignment with guest preferences
Provide recommendations and assist with retail sales tailored to guest needs
Anticipate guest needs, resolve issues promptly, and ensure a memorable experience
Handle telephone and email inquiries according to Four Seasons' service standards
Manage spa booking systems, ensuring reservations are accurate and optimized for productivity
Maintain communication logs and update staff on changes to bookings or tasks
Assist therapists and attendants with operational needs, ensuring smooth service delivery
Monitor guest areas (locker rooms, fitness areas, relaxation rooms) hourly, ensuring cleanliness and functionality
Process payments, gratuities, and service vouchers accurately

What we offer

Exclusive discount and travel programs with Four Seasons Hotels and Resorts worldwide
Complimentary meal per shift in our employee dining room, OASIS
Complimentary dry cleaning of uniforms
Excellent Training and Development opportunities, including educational assistance, discounted eCornell courses, and access to complementary e-training
Monthly Employee Recognition celebrations and Bi-Annual Employee Parties

Parttime

Senior Business Travel Consultant

This exceptional travel company have an opportunity for an experienced Senior Bu...

Location

United Kingdom , East Sussex

Salary:

35000.00 - 39999.00 GBP / Year

C&M Travel Recruitment

Expiration Date

Until further notice

Requirements

Experience in a business / corporate, groups / or leisure travel role (MUST have GDS expertise)
Experience working with VIP's would be advantageous
Excellent fares, ticketing and reissues knowledge
GDS proficiency (Sabre / Amadeus or Galileo)
Outstanding organisational and customer service skills
Excellent communication & relationship management skills
Highly motivated with ability to thrive in a busy environment

Job Responsibility

Working with Executive Assistants to book and manage travel arrangements for VIP's and individual travellers including flights & hotels
Work with travel co-ordinators to book travel for groups, using a combination of group, nett & published fares for worldwide tours
Build and maintain excellent relationships with both clients and suppliers, providing a bespoke tailor-made, efficient end to end service
Make reservations using the GDS ensuring all information is accurate and all additional seating / baggage etc requirements have been made
Apply appropriate fares and issue tickets and documents with the specified time frame including re-issuing and refunding where appropriate
Dealing with customer questions and issues arising, ensuring a timely response and satisfactory outcome
Ensuring timely issuing of invoices and responses to accounts team for ticketing / ADMS & invoicing queries

What we offer

Salary according to experience (circa £35k +) with bonuses
Monday to Friday - 9 to 5.30
Hybrid working
Fantastic opportunity to join this market leading prestigious travel company

Fulltime

Senior Consulting Project Manager

Microsoft is on a mission to empower every person and every organization on the ...

Location

South Korea , Seoul

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in related field AND 12+ years experience in consulting/professional services delivery, project management, or leading portfolio management, complex programs, or strong pre-sales and proposal delivery experience
OR equivalent experience

Job Responsibility

Full accountability for engagement financials and profitability across Project and Billed Revenue (Invoicing), Cost, and to Sold Margin
Focus on accurate forecasting (95% accuracy) and attainment of Project Revenue, Billed Revenue (98% accuracy) and Commercial Cloud Contract Value (CCCV) decrements
Timely action for Risk Reserve (RR) release, project closures, labor, expense and invoice approvals
Ensure time for yourself to invest in readiness with a focus on complex delivery, cloud solutions and digital usage
Deliver on the contractual commitments balancing customer outcomes and relationships, with commercial, financial and consumption commitments with specific emphasis on Returns of Investment (ROI) accountability and Net new consumption growth
Engages with senior internal and external stakeholders as a peer with subject matter expertise
Drives customer satisfaction by representing Microsoft to senior customer stakeholders
Consistent adherence to complex delivery methodologies, IP reuse and harvest, exec status reporting standards
Adheres to Project compliance standards (e.g., confidentiality, privacy) and requirements of the contract

Fulltime

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Customer Service & Reservations Consultant

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