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Customer Service Representative

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , San Diego

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Our client is seeking a professional and service-focused Customer Service Representative to support customers, resolve inquiries, and deliver a positive experience with every interaction.

Job Responsibility:

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner
  • Resolve customer concerns, provide product or service information, and escalate complex issues when needed
  • Document customer interactions accurately in company systems
  • Maintain a high level of professionalism, empathy, and customer satisfaction
  • Collaborate with internal teams to ensure prompt resolution of customer needs
  • Support general administrative or service-related tasks as assigned

Requirements:

  • Previous experience in customer service, call center support, or a similar client-facing role preferred
  • Strong verbal and written communication skills
  • Excellent problem-solving abilities and attention to detail
  • Ability to multitask and work effectively in a fast-paced environment
  • Proficiency in Microsoft Office Suite
  • CRM experience is a plus
  • High school diploma required
  • associate’s or bachelor’s degree preferred

Nice to have:

  • CRM experience is a plus
  • associate’s or bachelor’s degree preferred
What we offer:
  • Medical, vision, dental, and life and disability insurance
  • enrollment in company 401(k) plan

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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