CrawlJobs Logo
Robert Half Logo Robert Half · Customer Service

Customer Service Representative

United States, Greenville · Job Posted July 03, 2026
Apply Position
Job Link Share

Job Description

We are looking for a bilingual Customer Service Representative to support policyholders and customers in both English and Spanish from our South Carolina location. This contract opportunity with permanent potential is ideal for someone who enjoys resolving questions, providing timely service, and handling a high volume of communication with accuracy and professionalism. The person in this role will serve as a key point of contact, helping customers by phone and email while maintaining organized records and completing follow-up tasks efficiently.

Job Responsibility

  • Manage incoming calls and respond to customer questions in English and Spanish with professionalism and empathy
  • Place outbound calls as needed to follow up on requests, provide updates, and confirm next steps with customers
  • Assist customers with service-related concerns, account questions, and general inquiries while delivering a positive experience
  • Enter customer information, service details, and updates into internal records with a high level of accuracy
  • Draft and respond to email communications clearly and promptly to support customer needs and issue resolution
  • Coordinate and schedule appointments or service interactions based on customer requests and business needs
  • Process order-related information and complete administrative tasks required to support daily customer service operations
  • Use Microsoft Word and Excel to maintain documentation, track activity, and support reporting needs.

Requirements

  • Fluency in both English and Spanish is required for verbal and written customer communication
  • Previous experience in a customer service or call center environment is preferred
  • Ability to manage inbound and outbound phone activity in a fast-paced setting
  • Strong data entry skills with attention to detail and accuracy
  • Comfortable handling email correspondence and documenting customer interactions
  • Working knowledge of Microsoft Word and Microsoft Excel
  • Ability to organize tasks, manage schedules, and provide dependable follow-through
  • Strong communication skills and a customer-focused approach to problem-solving.

What we offer

  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Free online training
Robert Half - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Customer Service Representative

8 matching positions

New

Customer Service Representative

Are you looking for a challenging role where you will have the opportunity to ha...
Location
Location
Canada , Calgary
Salary
Salary:
20.00 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
August 26, 2026
Flip Icon
Requirements
Requirements
  • Fluent English communication skills, both verbal and written
  • Previous shipping, receiving, or customer service experience preferred
  • Strong data entry and computer skills
  • Excellent attention to detail and organizational skills
  • Professional telephone manner
  • Ability to work independently and as part of a team
Job Responsibility
Job Responsibility
  • Prepare and package orders for shipment
  • Perform shipping and receiving duties
  • Enter data accurately into company systems
  • Answer and direct incoming telephone calls
  • Provide customer service and support as needed
  • Maintain accurate shipping and inventory records
What we offer
What we offer
  • Competitive pay rate
  • 12 months with possibility of extension
  • Fulltime
Read More
Arrow Right
New

Customer Service Representative

The Customer Support Representative will serve as the first point of contact to ...
Location
Location
Philippines , Taguig
Salary
Salary:
Not provided
helpware.com Logo
Helpware
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be willing to work from 5a-8p MST
  • High School Graduate
  • 2+ Years work experience in call center or CSR in office position
  • Basic computer skills
  • Excellent communication skills
  • Must be at least 18 years of age
  • Able to work well with other departments
  • Engage customers professionally and friendly
  • Excellent people skills/customer service
  • Experience assisting customer via email, chat, and phone
Job Responsibility
Job Responsibility
  • Answer & assist incoming customer inquiries via phone, email, and chat
  • Assist customers with purchases
  • Keep updated on client product and be able to answer questions for customers
  • Help facilitate returns/exchanges
  • Admin responsibilities
  • Scheduling appointments
  • Collaborate with management teams to stay updated on new products, services, and policies
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies
  • Fulltime
Read More
Arrow Right
New

Customer Service Representative

As a Customer Support Representative, you will collaborate with core team member...
Location
Location
Philippines , Taguig
Salary
Salary:
Not provided
helpware.com Logo
Helpware
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with customers
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Golf or travel industry experience (not required)
  • Logistics or transportation experience (not required)
  • Ability to multitask and prioritize while remaining calm and pleasant
  • Solid problem-solving skills
  • Strong organizational skills
Job Responsibility
Job Responsibility
  • Handle customer inquiries
  • Provide information about our services
  • Troubleshoot and resolve issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Ensuring customer requests are handled in an appropriate and timely manner
  • Provide cutting-edge service in a friendly, confident and knowledgeable manner
  • Utilize various Helpware and client-based tools and applications for customer support
  • Fulltime
Read More
Arrow Right
New

Customer Service Representative

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Hartford
Salary
Salary:
17.00 - 31.30 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ months of customer service experience
  • Basic computer skills
  • High school diploma, GED, or equivalent experience
  • High-speed internet access
  • Willingness to work specific hours, with flexibility
  • Willingness to leverage technology and AI as key learning tool
Job Responsibility
Job Responsibility
  • Actively listen and be an advocate for customers
  • Resolve customer inquiries and issues efficiently while documenting all interactions
  • Educate customers about available resources and assist them in navigating their options
  • Anticipate customer needs and provide proactive solutions to enhance satisfaction
  • Collaborate with team members and other departments to address service issues and improve outcomes
  • Document all customer correspondence and maintain confidential records of patient information
  • Follow policies, procedures, and the CVS/Aetna Code of Conduct
  • Utilize AI-enabled tools to improve efficiency, support problem-solving, and enhance the customer experience
What we offer
What we offer
  • Medical, dental, and vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • $2,000 sign-on bonus after 9 months of service
  • Fulltime
Read More
Arrow Right
New

Customer Service Representative

Location
Location
United States , Salt Lake City
Salary
Salary:
20.00 - 23.00 USD / Hour
cosentino.com Logo
Cosentino HQ Miami
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in Customer Service
  • 2+ years of experience with invoicing and order entry
  • High School Diploma/GED
  • Computer literacy to a relatively high standard: Outlook, Excel, Word
  • Excellent customer service skills, experience working directly with end customers within a fast-moving and dynamic organization
  • Ability to multi-task and work in an extremely fast-paced environment
  • Exceptional customer-facing and interpersonal skills, both written and verbal
Job Responsibility
Job Responsibility
  • Responsible for developing and maintaining customer relationships by handling different operative responsibilities
  • Processing, monitoring, and following up on customer purchasing orders
  • Ensuring effective service and administrative support to customers by providing material delivery information and following up on the order status, informing actively customers and sales team in case of discrepancies
  • Providing information to customers about material lead times, product availability, and pricing through efficient, prompt, and friendly communication with the aim of maintaining excellent customer service
  • Creation of invoices and corrections, if necessary, as well as returns of material
  • Scheduling visits to the showroom, leading material views & reservation of specific material
  • Solving customer issues from order to delivery and maintaining customer account receivables
  • Providing customer support over the phone, face-to-face, and via email
  • Performing analysis in SAP as requested by General Manager, Operations Manager or the sales/promotion force
  • Managing and maintaining the showroom
What we offer
What we offer
  • Medical, Dental, and Vision Insurance
  • Short-term and Long-term Disability
  • Basic Life and Supplemental Insurance
  • 401(k) Retirement Plan
  • Vacation time
  • 5 days of sick time
  • 2 floating holidays (full-time)
  • Potential Annual Award
  • Fulltime
Read More
Arrow Right
New

Customer Service Representative

At Cosentino we are looking for a Customer Service Representative located in Las...
Location
Location
United States , Las Vegas
Salary
Salary:
22.00 - 24.50 USD / Hour
cosentino.com Logo
Cosentino HQ Miami
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in Customer Service
  • 2+ years of experience with invoicing and order entry
  • Computer literacy to a relatively high standard: Outlook, Excel, Word
  • Excellent customer service skills, experience working directly with end customers within a fast-moving and dynamic organization
  • Ability to multi-task and work in an extremely fast-paced environment
  • Exceptional customer-facing and interpersonal skills, both written and verbal
Job Responsibility
Job Responsibility
  • Responsible for developing and maintaining customer relationships by handling different operative responsibilities
  • Processing, monitoring, and following up on customer purchasing orders
  • Ensuring effective service and administrative support to customers by providing material delivery information and following up on the order status, informing actively customers and sales team in case of discrepancies
  • Providing information to customers about material lead times, product availability, and pricing through efficient, prompt, and friendly communication with the aim of maintaining excellent customer service
  • Creation of invoices and corrections, if necessary, as well as returns of material
  • Scheduling visits to the showroom, leading material views & reservation of specific material
  • Solving customer issues from order to delivery and maintaining customer account receivables
  • Providing customer support over the phone, face-to-face, and via email
  • Performing analysis in SAP as requested by General Manager, Operations Manager or the sales/promotion force
  • Managing and maintaining the showroom
What we offer
What we offer
  • Medical, Dental, and Vision Insurance
  • Short-term and Long-term Disability
  • Basic Life and Supplemental Insurance
  • 401(k) Retirement Plan
  • Vacation time
  • 5 days of sick time
  • 2 floating holidays per year (1 if hired after July 1)
  • Potential Annual Award depending on individual performance and Company performance
  • Fulltime
Read More
Arrow Right
New

Customer Service Representative

The Customer Service Representative (CSR) is responsible for interacting with al...
Location
Location
United States , Asheville
Salary
Salary:
Not provided
davidsbridal.com Logo
David's Bridal
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment
Job Responsibility
Job Responsibility
  • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict
  • Use all systems to manage the customer flow to deliver Five-Star Customer Service experience
  • Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs
  • Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service
  • Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team
  • Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations
  • Promote all alteration services and personalization options
  • Maintain store-standards to support a flawless shopping experience
  • Maintain a high standard of dress to meet the Dress Code policy
  • Respond promptly to all customer questions providing product and service information
What we offer
What we offer
  • Rewarding Environment and Competitive Pay
  • Team Bonus
  • Dayforce Wallet – Get Paid Early!
  • Referral Incentive Program
  • Generous Dream Maker Discount After First Pay Period
  • Vision Care
  • Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
  • 401K Program
  • Discount for Identity Theft Protection
  • Discounts for Home and Auto Insurance
  • Parttime
Read More
Arrow Right
New

Customer Service Representative

The Customer Service Representative (CSR) is responsible for interacting with al...
Location
Location
United States , Augusta
Salary
Salary:
Not provided
davidsbridal.com Logo
David's Bridal
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.
Job Responsibility
Job Responsibility
  • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict
  • Use all systems to manage the customer flow to deliver Five-Star Customer Service experience
  • Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs
  • Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service
  • Proactively address customer concerns with confidence
  • Know when to escalate and partner with leadership team
  • Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations
  • Promote all alteration services and personalization options
  • Maintain store-standards to support a flawless shopping experience
  • Maintain a high standard of dress to meet the Dress Code policy
What we offer
What we offer
  • Rewarding Environment and Competitive Pay
  • Team Bonus
  • Dayforce Wallet – Get Paid Early!
  • Referral Incentive Program
  • Generous Dream Maker Discount After First Pay Period
  • Vision Care
  • Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
  • 401K Program
  • Discount for Identity Theft Protection
  • Discounts for Home and Auto Insurance
  • Parttime
Read More
Arrow Right