Customer Service Representative Job at Robert Half (San Francisco)

Customer Service Representative

Robert Half

Location:
United States , San Francisco

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a motivated and detail-oriented Customer Service Representative to join our team on a contract basis. This short-term position involves supporting a high-volume outreach project aimed at gathering essential identification data from a global customer base. This is a remote role requiring exceptional communication skills and the ability to meet performance targets in a fast-paced environment.

Job Responsibility:

Conduct outbound calls to customers, following established scripts and communication guidelines
Request and gather identification numbers from customers with accuracy and professionalism
Record collected data into designated tracking systems or forms
Maintain detailed and organized logs of daily call activities
Achieve daily outreach volume goals while ensuring quality interactions
Adapt to the needs of a global customer base, maintaining professionalism and cultural sensitivity
Collaborate with team members to meet project deadlines and objectives
Ensure compliance with company protocols and standards during customer interactions
Utilize provided tools and resources effectively to streamline outreach activities

Requirements:

Proficiency in spoken English with clear and detail-oriented communication skills
Previous experience in customer service, call center, or similar outreach roles
Ability to consistently follow structured scripts and communication protocols
Strong attention to detail and accuracy in data entry tasks
Reliable high-speed internet connection and remote work setup
Comfortable working in a performance-driven environment with repetitive tasks
Self-motivated and organized, capable of managing responsibilities independently
Availability to work throughout the 4–6 week project duration

What we offer:

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
February 20, 2026

Work Type:

Remote work

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