Customer Service Representative Job at Robert Half (Emmaus)

New

Customer Service Representative

We are seeking a friendly and dependable Customer Service Representative to join...

Location

United States , Kennesaw

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

6+ months of experience in customer service, call center, or administrative support
Strong communication and interpersonal skills
Comfortable speaking on the phone for extended periods
Ability to stay organized and manage a steady workflow
Positive attitude and strong reliability
Basic computer skills (CRM experience a plus)

Job Responsibility

Make outbound calls to a provided list of customers and prospects
Provide information, answer basic questions, and assist with customer needs
Schedule appointments and follow-ups for the sales team
Maintain a high level of professionalism and customer care on every interaction
Accurately document call details and updates in CRM systems
Follow established scripts and processes while personalizing the customer experience
Meet daily performance goals for call activity and scheduled appointments
Collaborate with internal teams to ensure smooth customer handoffs

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training
competitive compensation

Fulltime

New

Customer Service Representative

We are looking for a Customer Service Representative to join a team in Doral, Fl...

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of experience in customer service, call center support, or reservation processing
Background handling inbound and outbound calls in a fast-paced service environment
Experience with order entry, booking management, or hotel/travel reservation systems
Strong attention to detail with the ability to maintain accuracy when processing customer information
Proficiency with Microsoft Office and comfort working in multiple systems at the same time
Ability to remain calm, attentive to detail, and customer-focused when resolving questions or concerns
Strong verbal and written communication skills for assisting guests, clients, and travel advisors effectively

Job Responsibility

Manage daily reservation activity by entering and updating booking details accurately across core and supporting systems
Handle new reservations, itinerary changes, cancellations, and documentation updates while maintaining a high standard of data quality
Support guests and travel advisors through inbound and outbound communication with an attentive, solution-focused approach
Apply company guidelines consistently when reviewing and processing reservation requests
Identify opportunities to enhance existing bookings through value-added recommendations and upselling when appropriate
Provide additional call support during busy periods to help maintain service levels for the reservations team
Build and maintain strong knowledge of company offerings in order to answer questions and guide customer decisions effectively
Troubleshoot access or usage issues related to MyWindstar and other connected platforms, escalating concerns when needed
Communicate recurring issues or booking challenges to leadership promptly and share practical recommendations for resolution

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Customer Service Representative

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of customer service experience is preferred
Prior experience in a call center or phone-based support environment is beneficial
Strong ability to manage several tasks at once without losing attention to detail
Solid organizational skills and the ability to handle a fast-moving workload effectively
Experience with order entry, inbound calls, outbound calls, and customer issue resolution is valued
Background knowledge in property and casualty insurance is a strong advantage

Job Responsibility

Manage a high volume of incoming and outgoing calls while providing courteous, timely assistance to customers
Address customer questions, concerns, and service requests by identifying solutions and following issues through to resolution
Enter and update customer and order information accurately within company systems to maintain reliable records
Support day-to-day service activities by prioritizing multiple requests and keeping work organized in a busy call center setting
Communicate effectively with English- and Spanish-speaking customers to ensure clear understanding and consistent support
Escalate more complex service matters when needed and coordinate with internal teams to help achieve prompt outcomes
Maintain a careful and attentive approach during every interaction while meeting service expectations for responsiveness and accuracy

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Customer Service Representative

We are looking for a Customer Service Representative to support a busy manufactu...

Location

United States , West Chicago

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in customer service, order entry, or a related support role
Background in handling inbound customer communication, including phone-based service in a fast-paced environment
Ability to manage order changes, cancellations, and account updates with strong attention to detail
Comfortable working across multiple departments to resolve issues and keep information accurate
Experience maintaining organized files, records, and customer account documentation
Strong verbal and written communication skills when working with customers, sales teams, and internal staff
Proficiency with basic computer systems and data entry tasks required to support daily operations

Job Responsibility

Manage incoming customer, branch, and sales representative orders, ensuring details are entered accurately and shared with the appropriate production team members
Update order records by processing changes, cancellations, and daily back order activity based on shipping information received
Coordinate with laboratory staff to confirm product specifications and support accurate formula selection when questions arise
Communicate revisions to existing orders with relevant internal departments and sales contacts so all parties remain aligned
Maintain item records and customer account notes, keeping profiles current and organized for ongoing service needs
Support production operations by preparing batch tickets and assisting with requests tied to order fulfillment
Receive customer tote return requests and route the information to shipping and production teams for scheduling and follow-up
Process weekly spot color billing, handle branch paperwork, and organize records for invoices, credits, and transfers
Monitor shipment activity before release to the shipping department and assist with purchase order routing, ship-to updates, and hold release requests as needed

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Fulltime

New

Customer Service Representative

We are looking for a Customer Service Representative to support customers by del...

Location

United States , Itasca

Salary:

55000.00 - 60000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, call center support, or a similar client-facing position
Ability to manage inbound calls, handle customer questions professionally, and provide effective issue resolution
Experience with order entry and processing, including strong accuracy in high-volume data entry tasks
Familiarity with SAP or comparable business systems used for order management and customer support
Strong verbal and written communication skills with the ability to interact effectively with customers and internal teams
Solid organizational skills and the ability to prioritize multiple tasks in a fast-paced environment
Capability to learn product details quickly and apply that knowledge during customer interactions

Job Responsibility

Respond to inbound customer and internal inquiries
Review customer concerns, identify the source of issues, and coordinate effective resolutions
Process and verify purchase orders each day
Generate and send invoices
Maintain sales-related records and update order information in company systems, including SAP, with close attention to detail
Support lead-related and sales assistance activities as assigned to help maintain strong customer relationships
Build working knowledge of product lines in order to answer questions

What we offer

Medical
Dental
Vision
401k
PTO
holiday

Fulltime

New

Customer Service Representative

We are looking for a Customer Service Representative to support customer interac...

Location

United States , Boston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in a customer service or call center environment
Ability to manage a high volume of inbound and outbound phone interactions effectively
Strong verbal communication skills with a courteous and detail-focused phone presence
Experience with order entry and maintaining accurate customer records
Solid problem-solving skills and the ability to handle customer concerns calmly
Comfortable using computer systems and navigating multiple applications during calls
Strong attention to detail and ability to follow established service procedures

Job Responsibility

Respond to incoming customer calls with empathy and a solutions-focused approach
Place outbound calls as needed to follow up on requests, confirm details, or provide updates
Enter customer orders and service information accurately while maintaining attention to detail
Assist customers with questions, issue resolution, and general account or order-related support
Document conversations, actions taken, and relevant information clearly within internal systems
Meet service expectations for call handling, responsiveness, accuracy, and customer satisfaction
Collaborate with team members and supervisors to address escalated concerns and improve service outcomes

What we offer

medical, vision, dental, life and disability insurance
401(k) plan

New

Customer Service Representative

We are seeking a friendly and dependable Customer Service Representative to join...

Location

United States , Lawrenceville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

6+ months of experience in customer service, call center, or administrative support
Strong communication and interpersonal skills
Comfortable speaking on the phone for extended periods
Ability to stay organized and manage a steady workflow
Positive attitude and strong reliability
Basic computer skills (CRM experience a plus)

Job Responsibility

Make outbound calls to a provided list of customers and prospects
Provide information, answer basic questions, and assist with customer needs
Schedule appointments and follow-ups for the sales team
Maintain a high level of professionalism and customer care on every interaction
Accurately document call details and updates in CRM systems
Follow established scripts and processes while personalizing the customer experience
Meet daily performance goals for call activity and scheduled appointments
Collaborate with internal teams to ensure smooth customer handoffs

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan
Free online training

Fulltime

New

Customer Service Representative

We are looking for a Customer Service Representative to join a busy team in Meta...

Location

United States , Metairie

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of customer service experience in a fast-paced office or call-heavy environment
Ability to manage more than 100 incoming calls per day while maintaining professionalism and service quality
Experience using multi-line phone systems in a customer-facing setting
Proficiency with Microsoft Word and other Microsoft Office applications
Strong multitasking skills with the ability to stay organized under pressure
Demonstrated ability to communicate with empathy, patience, and professionalism, including during difficult customer interactions
Reliable team-oriented mindset with a positive and cooperative approach to daily work

Job Responsibility

Respond to a high volume of inbound customer calls each day while maintaining accuracy, efficiency, and a courteous approach
Assist customers with questions, concerns, and service-related issues by providing clear information and dependable follow-up
Upload and organize documents in the appropriate files with close attention to detail and timeliness
Manage several tasks at once, shifting smoothly between phone support, documentation, and administrative duties
Work collaboratively with coworkers to support team goals and maintain strong service levels across daily operations
Handle escalated or frustrated callers calmly, using empathy and professionalism to de-escalate concerns and resolve issues effectively

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan
Free online training

Fulltime

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