Customer Service Representative Job at Robert Half (Oceanside, CA)

Job Description

Robert Half is working with a fast-growing logistics company in San Diego that is seeking a Customer Service Representative to support their operations and client communication. Logistics organizations depend heavily on strong customer service teams to ensure that shipments, orders, and client requests are handled efficiently and professionally. Our client is looking for a professional who enjoys helping customers, solving problems, and maintaining clear communication throughout the service process. Individuals who succeed in this role tend to be detail oriented, patient, and capable of managing multiple customer requests while maintaining a positive and professional attitude.

Job Responsibility

Respond to customer inquiries via phone, email, and online systems
Provide updates on orders, shipments, and service requests
Coordinate with internal departments to resolve customer concerns
Maintain accurate records of customer interactions and transactions
Assist with order entry and service documentation
Support general administrative tasks within the customer service department

Requirements

1–3 years of customer service or administrative support experience
Strong communication and interpersonal skills
Ability to manage multiple tasks and customer requests simultaneously
Proficiency in Microsoft Office and customer management systems
Strong attention to detail and problem-solving abilities

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

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Customer Service Representative

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