CrawlJobs Logo

Customer Service Representative

https://www.roberthalf.com Logo

Robert Half

Location Icon

Location:
United States , Concord

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

This is a long-term contract position that offers an excellent opportunity to assist customers with their inquiries and provide outstanding service in the Utilities/Infrastructure industry. The role begins as an on-site position for 4-6 weeks and transitions to a hybrid schedule, with specific office and home-based workdays.

Job Responsibility:

  • Respond to inbound customer inquiries with attention to detail and in a timely manner
  • Utilize CRM tools to manage customer interactions and maintain accurate records
  • Assist customers with billing questions and resolve payment-related issues
  • Provide detailed information about company services and address customer concerns
  • Collaborate with team members to ensure seamless service delivery
  • Adapt to schedule changes during emergencies, such as storm shifts
  • Communicate effectively through phone and email to ensure customer satisfaction
  • Handle complex customer issues with patience and problem-solving skills
  • Follow company policies and procedures to meet service standards
  • Participate in training sessions and stay updated on industry practices

Requirements:

  • Proven experience in customer service roles, preferably in the Utilities/Infrastructure industry
  • Proficiency in using CRM systems to manage customer data
  • Strong understanding of billing processes and practices
  • Excellent verbal and written communication skills
  • Ability to handle high volumes of inbound calls professionally
  • Strong problem-solving abilities and attention to detail
  • Adaptability to work on-site and in a hybrid environment
  • Availability to adjust work schedules during emergencies
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
March 13, 2026

Work Type:
On-site work
Icon
Robert Half - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Customer Service Representative

Customer Service Representative

This role functions within the finance industry and will involve managing a comp...
Location
Location
United States , Augusta, Georgia
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Exceptional ability in answering inbound calls promptly and in a detail oriented manner
  • Prior experience in a call center customer service environment
  • Demonstrated skills in providing excellent customer service
  • Proficient in data entry tasks with high accuracy
  • Ability to handle email correspondence in a timely and detail oriented manner
  • Experience in managing both inbound and outbound calls
  • Proficiency in using Microsoft Excel for data management and analysis
  • Strong skills in utilizing Microsoft Word for document creation and editing
  • Experience in handling order entry tasks efficiently
  • Ability to schedule appointments accurately and manage calendars effectively
Job Responsibility
Job Responsibility
  • Originate new loan business by identifying and acting on opportunities with new and existing customers
  • Provide detailed explanations of the loan process and loan products to potential borrowers
  • Complete loan applications and proposals for new borrowers, and follow up with pending applicants
  • Address customer concerns proactively and collaborate with management to devise and implement strategies for potential problem loans
  • Maintain a well-organized system for loan folders and files
  • Consistently work towards meeting or exceeding loan goals
  • Process insurance claims, follow-ups and payments on a daily basis, and keep an updated insurance log
  • Provide top-tier customer service through daily transactions, customer inquiries and problem resolution
  • Handle incoming phone calls and check the branch's voicemail regularly
  • Demonstrate the organization's philosophy and core values through strong communication and customer relations skills
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligibility to enroll in our company 401(k) plan
  • Fulltime
Read More
Arrow Right

Customer Services Representative - Dutch Market

Marriott International Cork CEC invites you to be you, every day. Spend your day...
Location
Location
Ireland , Cork
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • excellent verbal and written skills
  • adaptability
  • interest in progressing
  • problem-solving skills
  • ability to build rapport easily
Job Responsibility
Job Responsibility
  • processing reservation requests received by phone or email
  • becoming an expert on Marriott global reservation systems
  • managing customer queries
  • enhancing customer experience
  • issue resolution
What we offer
What we offer
  • sign-on/retention bonus of €2k
  • choice of where to work (in centre, remote, or hybrid)
  • discounts with local businesses
  • flexible working arrangements
  • leave of absence programme
  • paid sick leave
  • parents leave
  • parental leave
  • full paid maternity leave
  • incentive programme
  • Fulltime
Read More
Arrow Right

Customer Services Representative - Arabic Market

Marriott International Cork CEC invites you to be you, every day. Spend your day...
Location
Location
Ireland , Cork
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • excellent verbal and written skills
  • adaptability
  • ability to build rapport easily
  • interest in progressing
  • problem-solving skills
Job Responsibility
Job Responsibility
  • processing reservation requests received by phone or email
  • becoming an expert on Marriott's global reservation systems
  • managing customer queries
  • enhancing the customer experience
  • issue resolution
What we offer
What we offer
  • Marriott’s Associate Explore rate
  • discounts with local businesses
  • flexible working arrangements
  • leave of absence programme
  • paid sick leave
  • parents leave
  • parental leave
  • full paid maternity leave
  • incentive programme
  • life assurance
  • Fulltime
Read More
Arrow Right

Customer Services Representative - French Market

Marriott International Cork CEC invites you to be you, every day. Spend your day...
Location
Location
Ireland , Cork
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • excellent verbal and written skills
  • adaptability
  • interest in progressing
  • problem-solving skills
  • ability to build rapport easily
Job Responsibility
Job Responsibility
  • processing reservation requests received by phone or email
  • becoming an expert on Marriott's global reservation systems
  • managing customer queries
  • enhancing the customer experience
  • issue resolution
What we offer
What we offer
  • Marriott’s Associate Explore rate
  • discounts with local businesses
  • flexible working arrangements
  • leave of absence programme
  • paid sick leave
  • parents leave
  • parental leave
  • full paid maternity leave
  • incentive programme
  • life assurance
  • Fulltime
Read More
Arrow Right

Customer Services Representative - German Market

Marriott International Cork CEC invites you to be you, every day. Spend your day...
Location
Location
Ireland , Cork
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent verbal and written skills
  • Adaptability
  • Interest in progressing
  • Problem-solving skills
  • Ability to build rapport easily
Job Responsibility
Job Responsibility
  • Process reservation requests received by phone or email
  • Become an expert on Marriott global reservation systems
  • Manage customer queries directly
  • Enhance customer experience
  • Learn effective time management skills
What we offer
What we offer
  • Sign-on/retention bonus of €2k
  • Choice of where to work (in centre, remote, or hybrid)
  • Discounts with local businesses
  • Flexible Working Arrangements
  • Leave of Absence programme
  • Paid Sick leave
  • Parents Leave
  • Parental Leave
  • Full Paid Maternity Leave
  • Incentive Programme
  • Fulltime
Read More
Arrow Right

Customer Services Representative - Italian Market

Marriott International Cork CEC invites you to be you, every day. Spend your day...
Location
Location
Ireland , Cork
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent verbal and written skills
  • Adaptability
  • Interest in progressing
  • Problem-solving skills
  • Ability to build rapport easily
Job Responsibility
Job Responsibility
  • Process reservation requests received by phone or email
  • Become an expert on Marriott's global reservation systems
  • Manage customer queries confidently
  • Enhance customer experience
  • Resolve issues
What we offer
What we offer
  • Marriott’s Associate Explore rate
  • Discounts with local businesses
  • Flexible Working Arrangements
  • Leave of Absence programme
  • Paid Sick leave
  • Parents Leave
  • Parental Leave
  • Full Paid Maternity Leave
  • Incentive Programme
  • Life Assurance
  • Fulltime
Read More
Arrow Right

Customer Services Representative - Portuguese Market

Marriott International Cork CEC invites you to be you, every day. Spend your day...
Location
Location
Ireland , Cork
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent verbal and written skills
  • Adaptability
  • Interest in diversity and progression
  • Problem-solving skills
  • Ability to build rapport easily
Job Responsibility
Job Responsibility
  • Process reservation requests received by phone or email
  • Become an expert on Marriott's global reservation systems
  • Manage customer queries directly
  • Take full ownership of the customer experience including issue resolution
What we offer
What we offer
  • Marriott’s Associate Explore rate
  • Discounts with local businesses
  • Flexible Working Arrangements
  • Leave of Absence programme
  • Paid Sick leave
  • Parents Leave
  • Parental Leave
  • Full Paid Maternity Leave
  • Incentive Programme
  • Life Assurance
  • Fulltime
Read More
Arrow Right

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have t...
Location
Location
United States , Lakeville, Minnesota
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Retail and customer service experience
  • Sales associate or cashiering experience
  • High school diploma or equivalent
  • Motivation to advance in your career
  • Willingness to learn and have fun
  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
  • Push/pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
Job Responsibility
Job Responsibility
  • Greet customers
  • Run the register
  • Cashier
  • Make purchase suggestions
  • Work with our food program
  • Work around the store (inside and out) in many different areas to help maintain our high standards for store appearance
  • Provide fast and friendly service to our customers
  • Provide regular and predicable onsite attendance
  • Interact with many customers daily
  • Work with a fun, energetic team accomplishing daily tasks around the store
What we offer
What we offer
  • Flexible Schedules
  • Weekly Pay
  • Full-Time or Part-Time
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy