Customer Service Representative Job at Goldfish Swim School - Gilbride Management Group (GMG) (Pittsford)

Front Desk Customer Service Representative

Promotes quality customer service and processes sales and registration transacti...

Location

United States , Aliso Viejo

Salary:

16.50 - 20.00 USD / Hour

Goldfish Swim School - Gilbride Management Group (GMG)

Expiration Date

Until further notice

Requirements

Ability to work with children
Excellent interpersonal communication and organizational skills
High school diploma or GED required
Some college preferred
Two years previous customer service and/or administrative office experience required
Intermediate level computer skills required using Word, Excel and other software systems

Job Responsibility

Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner
Processes student registrations using effective sales/customer service techniques
Schedules and manages birthday/pool parties
Supervises private party staff
Resolves customer concerns/complaints using a professional approach
Assists members with purchases of merchandise and vending
Greets parents and students as they report to the front desk
Checks in students on the attendance tracking system
Maintains cleanliness of the front desk area, Snack Shack area, changing areas, restrooms and observation area
Monitors Snack Shack area and provides guidance to Snack Shack staff

What we offer

401(k)
401(k) matching
Bonus based on performance
Company parties
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Leadership roles

Parttime

Front Desk Customer Service Representative

Promotes quality customer service and processes sales and registration transacti...

Location

United States , Arlington Heights

Salary:

14.00 - 16.00 USD / Hour

Goldfish Swim School - Gilbride Management Group (GMG)

Expiration Date

Until further notice

Requirements

Ability to work with children
Excellent interpersonal communication and organizational skills
Must pass background examinations (included with training)
High school diploma or GED required
Some college preferred
Two years previous customer service and/or administrative office experience required
Intermediate level computer skills required using Word, Excel and other software systems
CPR, First Aid and AED certification required

Job Responsibility

Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner
Processes student registrations using effective sales/customer service techniques
Schedules and manages birthday/pool parties. Supervises private party staff
Resolves customer concerns/complaints using a professional approach
Assists members with purchases of merchandise and vending
Greets parents and students as they report to the front desk
Checks in students on the attendance tracking system
Maintains cleanliness of the front desk area, Snack Shack area, changing areas, restrooms and observation area
Monitors Snack Shack area and provides guidance to Snack Shack staff
Checks voicemail and email correspondence and responds in a timely manner

What we offer

Leadership roles
Flexible hours
Great pay
Valuable work experience
Increased social opportunities
Future references/referrals
Paid training
Flexible shifts
Shout awards
Gift cards

Parttime

Customer Service Representative

As a Customer Experience Representative, you will be at the heart of the action,...

Location

Canada , Saint-Laurent

Salary:

52000.00 - 57000.00 CAD / Year

Randstad

Expiration Date

February 02, 2026

Requirements

Full proficiency in French and English, both spoken and written
Strong computer skills, with a solid knowledge of Microsoft Office software
At least one year of experience in a similar role
Excellent communication and interpersonal skills
Proven ability in time management and building professional relationships
Ability to work independently while contributing effectively to a team
Initiative, autonomy, and problem-solving skills
Ability to multitask in a fast-paced environment with a strong sense of urgency

Job Responsibility

Analyze and qualify customer inquiries before directing them to the appropriate service or sales representative
Log, track, and communicate customer interactions effectively
Follow up with leads and document the results of sales activities
Provide detailed information via phone, email, chat, or mail
Participate in internal training activities to deepen product and service knowledge
Make outbound calls and handle incoming sales-related calls
Perform any other tasks as needed by the company

What we offer

Comprehensive insurance: including medical, dental, vision, short-term and long-term disability, and life insurance
Attractive pension plan
Opportunities for advancement and continuous professional development
Tuition reimbursement for any program or course of your choice
Provision of necessary work equipment

Fulltime

Customer Service Representative

Customer Service Representative (Temp-to-Perm) position located in Easton, PA, r...

Location

United States , Easton

Salary:

Not provided

Victaulic

Expiration Date

Until further notice

Requirements

Bachelor's Degree a plus
Possess proficient skills with Microsoft Office products including: Word, Excel, Access, & Project
Experience and understanding of Visual Basic language a plus
Minimum three years of customer service
Must possess excellent communication skills and be patient, professional and courteous when faced with an adverse situation
Project management skills a plus
Must be goal oriented, reliable, self-motivated and able to multi-task effectively
Willing to be flexible in schedule and work occasional overtime

Job Responsibility

Provide professional and proper response to all product and order related inquiries
Develop and improve the focus of customer relationship management with both internal and external customers
Support the Victaulic Product Delivery System by maintaining a proactive and integrated communication flow with Sales, the Distribution Center Managers and our customers regarding customer service issues
Perform all order processing and service-related activities to ensure the accurate, timely and effective handling of customer requirements
Assist customer in selecting product that best suits the application and identify potential sales opportunities and ensure the sales lead is provided to appropriate Sales Representative
Perform quotation and order entry, edit and maintenance
Handle all telephone, fax or email inquiries relating to freight, product application, or billing issues
Analyze and resolve customer requests, inquiries or problems by utilizing established procedures
Identify and report all instances of customer problems, potential sales leads and system deficiencies that are not immediately resolved to Supervisor and Sales Representative and / or Sales Management
Prevent and /or resolve any billing disputes ensuring improved efficiencies

Fulltime

Customer Service Representative

Are you ready to be the reassuring voice millions of Canadians trust? We are see...

Location

Canada , Waterloo

Salary:

23.00 - 27.00 CAD / Hour

Randstad

Expiration Date

February 19, 2026

Requirements

Customer service oriented
Tech-savvy
Like to solve problems
Thrive in a fast-paced environment
Strong written and verbal skills
Ability to identify the reason for the call and relay accurate information clearly
Must be able to obtain Reliability Status through the Government of Canada (includes a background check with fingerprinting by the RCMP)

Job Responsibility

Help Clients and advisors with questions about our products, services, policies and claims through inbound calls
Analyze and find solutions to client problems in a friendly and proactive way
Provide Clients and advisors with additional information on products & services in support of their financial and health goals
Ensure our Clients and advisors have the right information taking the right amount of their time

What we offer

Hybrid role
6 months contract
Possibility of extension
Potential contract to hire
Full time hours
Weekday Schedule: Monday to Friday work week

Fulltime

Customer Service Representative

Are you ready to be the reassuring voice millions of Canadians trust? We are see...

Location

Canada , Waterloo, Ontario

Salary:

23.00 - 27.00 CAD / Hour

Randstad

Expiration Date

February 20, 2026

Requirements

You are customer service oriented, tech-savvy, like to solve problems and thrive in a fast-paced environment
You possess strong written and verbal skills, with ability to identify the reason for the call and relay accurate information in a clear and understandable format
Must be able to obtain Reliability Status through the Government of Canada (includes a background check with fingerprinting by the RCMP)

Job Responsibility

Help Clients and advisors with questions about our products, services, policies and claims through inbound calls
Analyze and find solutions to client problems in a friendly and proactive way
Provide Clients and advisors with additional information on comapany's products & services in support of their financial and health goals
Ensure our Clients and advisors have the right information taking the right amount of their time

What we offer

Weekday Schedule: Monday to Friday work week
Work-Life Balance
Hybrid position requiring working from the office at least 2 times per week
Possibility of extension
Potential contract to hire

Fulltime

Customer Service Representative

This position is responsible for handling inbound calls from customers, providin...

Location

Canada , Burlington

Salary:

60000.00 - 62000.00 CAD / Year

Randstad

Expiration Date

February 18, 2026

Requirements

High school diploma and two years experience
Knowledge in SAP ERP/CRM preferred
Proficient computer skills, including MS Word, Excel and Outlook
Good organizational, oral and written communication skills and strong attention to detail
Demonstrate ability to deal with customers politely and tactfully
Perform assignments by established deadlines and manage time effectively
A flexible attitude with proven experience of working independently or with other members of a sales team
Able to lift 30lbs individually and 50 lbs with additional support

Job Responsibility

Assist Customer Operations Manager on various sales related tasks and projects
Provide customer service, sales and technical product support to direct customers, distributors and WAGO Regional Sales
Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
Receive requests for price quotations, purchase orders, order changes, adjustments, returns and cancellations directly from customers and distributors
Use SAP system to retrieve customer information, job status updates, stock and purchase order status and pricing
Communicate effectively with multiple department in order to resolve customer issues
Achieve and maintain rapport with customers and work to give them the best possible service. Deal with customers concerning matters which require some tact and resourcefulness
Interaction with other personnel in order to improve workflow, customer service and ensure on-time delivery
Support the warehouse periodically in receiving returned product and and keeping stock organized
Additional duties as required

What we offer

Annual performance and salary review
Monday - Friday 8:00am - 5:00pm with an hour lunch
2-3 weeks PTO
RRSP with 6% match
Full benefits (health, dental, etc.)
Work for a close knit team that is apart of a global organization

Fulltime

Bilingual customer service representative

Are you passionate about customer service and enjoy finding solutions to meet cl...

Location

Canada , Longueuil

Salary:

21.00 - 24.00 CAD / Hour

Randstad

Expiration Date

February 18, 2026

Requirements

Perfect bilingualism (French/English), spoken and written, required to communicate with english-speaking clients and partners outside Quebec
Minimum of 2 years of experience in a similar role (customer service, technical support, telemarketing, dispatch, or appointment scheduling)
Previous call center experience required
Excellent communication skills, active listening, and strong interpersonal abilities
Proficiency with CRM tools and office software (Outlook, Excel, Word)
Autonomous, detail-oriented, and professional
Ability to work under pressure and manage multiple priorities efficiently
Team-oriented, motivated, and performance-driven

Job Responsibility

Answer inbound and outbound calls with professionalism and empathy
Provide technical support, including basic troubleshooting and escalating complex cases to the appropriate department
Ensure the efficient dispatching of service requests and technical interventions
Schedule and confirm client appointments while ensuring accurate follow-ups
Make outbound calls for client follow-ups, satisfaction surveys, or light telemarketing activities
Use CRM tools and digital platforms to manage and document all customer interactions
Meet and exceed established performance objectives (KPIs)

What we offer

Fast-growing company offering stability and career advancement opportunities
Comprehensive training provided upon hire
Friendly, inclusive, and supportive work environment
Competitive salary, social benefits, and employee recognition programs

Fulltime

Customer Service Representative

Goldfish Swim School - Gilbride Management Group (GMG)

Location:
United States , Pittsford

Category:
Call Center

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 05, 2026

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Requirements:

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