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We are looking for an organized and proactive Customer Service Representative to join our client's team on a contract basis in Beaverton, Oregon. This role involves engaging with business owners, coordinating approvals, and supporting project initiatives while ensuring excellent service delivery.
Job Responsibility:
Initiate outbound calls to establish and maintain partnerships with business owners
Coordinate approvals and manage relationships effectively within the organization
Qualify potential partnerships and organize relevant information in the company database
Provide administrative support to project coordinators as required
Respond to inbound inquiries with professionalism and accuracy
Maintain clear and effective communication with stakeholders
Ensure accurate data entry and record-keeping to support project goals
Utilize Microsoft Office Suite tools to create reports and manage documentation
Uphold exceptional customer service standards in every interaction
Requirements:
Proven experience in customer service or a related field
Proficiency in handling inbound and outbound calls with professionalism
Ability to type 45-60 words per minute accurately
Familiarity with Microsoft Office Suite, including Word, Excel, and Outlook
Strong organizational and administrative skills
Excellent verbal and written communication abilities
Detail-oriented with the ability to manage multiple tasks effectively
Ability to work collaboratively in a fast-paced environment
What we offer:
Medical, vision, dental, and life and disability insurance
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