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Customer Service Representative

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Goodwin Recruiting

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Location:
United States , Rossford

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

42000.00 - 52000.00 USD / Year
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Job Description:

A growing manufacturing is seeking a Customer Service Representative who will serve as the key liaison between customers and internal operations. This is a fast-paced, detail-oriented role ideal for someone who thrives on communication, organization, and problem-solving.

Job Responsibility:

  • Serve as the primary point of contact for assigned customer accounts
  • Manage orders, quotes, and customer requests from start to finish
  • Coordinate with internal teams to ensure timely production and delivery
  • Maintain accurate records, reporting, and customer data
  • Proactively communicate updates and resolve customer issues

Requirements:

  • 2+ years of customer service experience (manufacturing environment preferred)
  • Strong skills in Microsoft Excel and Microsoft 365
  • Experience with ERP systems is a plus
  • Excellent communication, organization, and multitasking abilities
  • Ability to work in a fast-paced, deadline-driven environment

Nice to have:

Experience with ERP systems is a plus

What we offer:
  • Competitive hourly pay (based on experience)
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Retirement plan options
  • Opportunity for growth within a stable manufacturing organization

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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