Customer Service Representative, Robert Half

Customer Service Representative

Robert Half

Location:
United States, Tulsa

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a dedicated Customer Service Representative to join our team in Tulsa, Oklahoma. This is a Contract-to-permanent position, offering an excellent opportunity for growth and stability. The role involves providing exceptional service to clients while handling administrative tasks such as data entry and paperwork. You will work onsite Monday through Friday, 8 AM to 5 PM.

Job Responsibility:

Respond promptly and professionally to inbound and outbound calls, addressing client inquiries and concerns
Provide empathetic and patient support to clients, ensuring their needs are met effectively
Perform accurate data entry and paperwork management to maintain organized client records
Schedule appointments and coordinate with clients to ensure timely service delivery
Handle email correspondence with clients and team members to resolve issues and provide updates
Utilize Microsoft Excel and Word to create and update documentation
Process order entries and ensure all transactions are recorded accurately
Collaborate with team members to improve service processes and maintain client satisfaction
Demonstrate strong attention to detail while managing multiple tasks
Uphold company standards for customer service and professionalism at all times

Requirements:

Previous experience in customer service, preferably in a call center environment
Proficiency in handling inbound and outbound calls with a focus on client satisfaction
Strong data entry skills and familiarity with order processing systems
Ability to schedule appointments and manage calendars efficiently
Competence in using Microsoft Excel and Word for documentation purposes
Excellent written and verbal communication skills, including email correspondence
Empathy and patience when interacting with clients who have disabilities or special needs
Keen attention to detail and ability to multitask effectively in a fast-paced environment

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Additional Information:

Job Posted:
November 04, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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