Customer Service Representative, Randstad

Customer Service Representative

Randstad

Location:
Canada, Oakville

Category:
Customer Service

Contract Type:
Employment contract

Salary:

47000.00 CAD / Year

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Job Description:

Join a leading company in title and lending solutions, recognized across the country for its innovative services and outstanding workplace culture. Proudly certified as a Great Place to Work® and consistently ranked among Canada’s Best Workplaces for several years, this is an excellent opportunity to grow your career in an environment that values collaboration, excellence, and professional development.

Job Responsibility:

Handle inbound calls and inquiries from lawyers and law clerks (approximately 70% phone-based)
Process orders for residential title insurance and address related inquiries
Provide updates and information on title insurance and other real-estate-related products
Interact with lawyers and clerks, delivering excellent customer service under tight deadlines
Ensure accuracy in document processing and file management

Requirements:

Strong customer service skills, with experience in client-facing roles
Knowledge or experience in real estate (law clerk experience is ideal but not required)
Excellent communication skills (written and verbal)
Comfortable working in a fast-paced environment with tight deadlines and occasional difficult customers
Proficiency in Microsoft Office Suite and ability to learn new systems

Nice to have:

Exposure to lending products
Knowledge of mortgages

What we offer:

Comprehensive Training
Collaborative Team: Work with experienced professionals in a supportive and dynamic environment
Career Growth: Opportunity to grow within the real estate and mortgage services sector
Access to company benefits after probation, including three weeks of vacation
Convenient Location: Office in Oakville with free parking and on-site amenities

Additional Information:

Job Posted:
June 04, 2025

Expiration:
July 21, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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