Customer Service Representative Job at Robert Half (Salem)

Customer Service Representative

We are looking for a Customer Service Representative to join a construction and ...

Location

United States , Ontario

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service or a call center environment
Ability to handle a high volume of inbound calls while remaining courteous and efficient
Strong data entry and order processing skills with close attention to accuracy
Comfortable making outbound calls for follow-up and customer communication
Clear verbal and written communication skills with a customer-focused approach
Strong organizational skills and the ability to manage competing priorities effectively
Proficiency with basic computer systems and the ability to learn new tools quickly

Job Responsibility

Respond to incoming customer calls with care, providing clear information and timely support
Assist customers with questions related to products, services, and order status while maintaining a high standard of service
Enter customer orders accurately into the appropriate system and verify details to reduce processing errors
Make outbound calls when needed to confirm information, provide updates, or follow up on customer requests
Document customer interactions thoroughly so inquiries, concerns, and resolutions are properly tracked
Coordinate with internal teams to help resolve service issues and ensure customer needs are addressed efficiently
Manage multiple requests in a fast-paced call center environment while maintaining attention to detail
Support day-to-day service operations by identifying customer concerns and escalating more complex matters when appropriate

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

Customer Service Representative

We are looking for a Customer Service Representative to support customers with a...

Location

United States , Houston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
At least 2 years of customer service experience required
utility or municipal service experience is preferred
Familiarity with utility billing practices, water or wastewater services, or public service operations is a plus
Strong verbal and written communication skills with the ability to explain technical or account-related information clearly
Proven attention to detail and sound problem-solving skills in a customer-facing environment
Proficiency with Microsoft Office and experience using billing, order entry, or customer account systems
Ability to manage inbound customer contact, handle multiple priorities, and remain effective in a fast-paced setting
Ability to stay calm, attentive to detail, and solution-oriented during difficult customer interactions

Job Responsibility

Assist customers with setting up new accounts, transferring service, and arranging service suspension or restoration as needed
Respond to questions about rates, charges, and service guidelines by providing clear and courteous explanations
Review account concerns related to billing, usage changes, and meter activity to identify issues and support resolution
Work closely with field personnel to schedule and follow up on service requests, meter-related activity, and assigned work orders
Update and maintain customer records in the billing system with a high level of accuracy and completeness
Accept payments, document account activity, and help customers understand available payment arrangement options when applicable
Communicate important service-related updates, including planned interruptions, meter work, and policy changes
Address customer concerns professionally, de-escalate challenging situations, and route complex matters to the appropriate team when necessary
Follow established procedures, service standards, and applicable regulations in all customer interactions and account handling

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

Customer Service Representative

Location

United States , Jersey City

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in customer service and sales-focused work environments
Background in leasing, hospitality, retail, restaurants, property management, or similar customer-facing settings is preferred
Strong verbal and written communication skills with the ability to build rapport quickly
Comfortable working toward sales expectations, occupancy goals, or other performance measures
Experience using customer service, lead tracking, or property management software
familiarity with Yardi RENTCafe IQ is a plus
Ability to manage inbound and outbound calls while maintaining accuracy in documentation and follow-up
Capable of handling administrative tasks such as order entry, application support, and record updates
Availability to work a flexible schedule, including weekend hours when needed

Job Responsibility

Welcome prospective residents, answer questions, and provide engaging property tours that highlight apartment features and community benefits
Lead applicants through each step of the leasing journey, explaining requirements, timelines, and next steps clearly and professionally
Maintain consistent communication with leads through phone, email, and follow-up outreach while documenting activity in the company system
Prepare and process leasing documentation, assist with application review steps, and help coordinate a smooth move-in experience
Respond to resident inquiries related to leases and provide timely support to help resolve routine concerns
Review apartment homes before occupancy to confirm they are presented properly and ready for incoming residents
Contribute to leasing and occupancy targets by building strong prospect relationships and supporting conversion efforts
Handle inbound and outbound customer interactions professionally, including service calls and general information requests as needed

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Customer Service Representative

We are looking for a Customer Service Representative to join a mortgage services...

Location

United States , Tempe

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, such as call center support or a similar role
Strong verbal communication skills with the ability to explain information clearly and professionally
Effective problem-solving abilities and a customer-first approach to resolving questions or concerns
Comfort working in a high-volume call environment with both inbound and outbound responsibilities
Availability to work onsite in Tempe, Arizona Monday through Friday, with one scheduled Saturday shift per month
Interest in developing knowledge of mortgage servicing and growing within the financial services field.

Job Responsibility

Respond to incoming customer calls related to mortgage accounts, including payment activity, escrow matters, and general loan questions
Place outbound calls to borrowers to discuss overdue payments and provide appropriate account support
Deliver attentive, solutions-focused service while addressing a high volume of customer interactions each day
Record call details, account updates, and customer conversations accurately within internal systems
Apply company policies, regulatory expectations, and service standards consistently during every interaction
Take part in paid training, guided shadowing, and ongoing coaching to strengthen product knowledge and call handling skills.

What we offer

Medical, vision, dental, and life and disability insurance
Company 401(k) plan
Free online training

Fulltime

Customer Service Representative

We are seeking a reliable and customer-focused Customer Service Representative t...

Location

United States , Federal Way

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1+ years of customer service, call center, or client-facing experience preferred
Strong communication and interpersonal skills
Ability to multitask and problem-solve in a fast-paced environment
Detail-oriented with strong organizational skills
Proficiency with Microsoft Office and data entry systems

Job Responsibility

Respond to inbound calls, emails, and inquiries in a timely and professional manner
Assist customers with questions related to services, accounts, or requests
Resolve issues efficiently while maintaining a high level of customer satisfaction
Enter and update customer information accurately in internal systems
Coordinate with internal teams to address and escalate concerns as needed
Maintain detailed records of customer interactions and follow-ups
Support additional administrative or clerical tasks as assigned

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Customer Service Representative

Location

United States , Fort Worth

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, order support, or a related administrative role
Strong data entry skills with a high level of accuracy and attention to detail
Ability to communicate clearly and professionally with customers and internal teams
Comfortable working in both office and warehouse-adjacent environments as needed
Able to stay organized and manage multiple priorities in a fast-moving workplace
Basic computer proficiency and confidence learning company systems and processes
Dependable work habits and a team-oriented approach to problem-solving

Job Responsibility

Enter customer and order information accurately into company systems while maintaining organized records
Respond to customer inquiries with professionalism and provide timely updates on orders, shipping activity, and product availability
Coordinate with internal departments to help ensure domestic and international shipments are processed correctly and on schedule
Work across office and warehouse areas to confirm order status, resolve discrepancies, and support day-to-day fulfillment needs
Review order details carefully and address issues related to documentation, quantities, or delivery information
Communicate with team members to keep workflow moving efficiently in a busy distribution setting
Assist with tracking shipments and following up on outstanding order questions to support a positive customer experience

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Customer Service Representative

We are seeking a detail-oriented and customer-focused Customer Service Represent...

Location

United States , Cincinnati

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, data entry, and order entry required
Ability to work efficiently in a high-volume customer service environment
Strong verbal and written communication skills
Excellent attention to detail and organizational skills
Proficiency with Microsoft Office and customer relationship management or order processing systems
Ability to multitask, prioritize, and work independently in a deadline-driven setting

Job Responsibility

Handle a high volume of inbound and outbound customer service inquiries via phone, email, and/or chat
Provide timely, professional, and courteous assistance to customers regarding products, orders, account information, and service issues
Accurately perform data entry and maintain customer records in internal systems
Process and enter customer orders with a high level of accuracy and attention to detail
Resolve customer concerns, escalate complex issues as needed, and ensure follow-up for prompt resolution
Collaborate with internal departments to support order fulfillment and customer satisfaction
Maintain knowledge of company products, services, and procedures to effectively assist customers

Fulltime

Customer Service Representative

We are looking for a Customer Service Representative to support customers in Cha...

Location

United States , Charlotte

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma required
an associate degree is preferred
Prior experience in customer service, call center support, or a similar inbound service environment
Technical familiarity with troubleshooting or repairing mechanical, electrical, or hydraulic systems is strongly preferred
Ability to identify problems, evaluate available resources, and apply sound diagnostic thinking to customer-reported issues
Strong verbal and written communication skills, with the ability to explain technical information to a range of audiences
Demonstrated patience, empathy, and professionalism when supporting customers through service concerns
Strong attention to detail, adaptability, and the ability to work effectively both independently and as part of a team

Job Responsibility

Provide phone-based support to customers by addressing product questions, diagnosing common equipment concerns, and guiding them toward effective resolutions
Build and maintain working knowledge of pool and spa product lines, support resources, and service procedures to deliver accurate information during each interaction
Investigate reported issues involving mechanical, electrical, or hydraulic components and determine appropriate next steps based on available troubleshooting information
Handle customer concerns, complaints, and service-related disputes with professionalism, empathy, and close adherence to company standards
Manage assigned cases independently while also partnering with teammates to resolve more complex service matters in a timely manner
Route unresolved or advanced technical problems to higher-level support or leadership when additional expertise is required
Communicate clearly with both consumers and industry professionals, ensuring technical guidance is easy to understand and properly documented

What we offer

medical insurance
vision insurance
dental insurance
life insurance
disability insurance
401(k) plan

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