Customer Service Representative, Wells Fargo

Customer Service Representative

Wells Fargo

Location:
Philippines, Taguig City

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Associate Customer Service Representative for one of the biggest lines of business in the Philippines, supporting customers through various channels including phone, text, chat, video chat in a fast-paced, high-volume environment

Job Responsibility:

Support customers and improve inquiries or issues from customers with empathy regarding financial products and services
Answer inquiries, resolve problems and provide best-in-class customer experience
Interact with team on basic information, plus internal or external customers
Provide banking support and customer service to Wells Fargo clients and answer queries related to their accounts

Requirements:

Bachelor's Degree
Excellent English communication skills
Graduate of Banking and Finance, Management, Communication Arts, Commerce, Mathematics or other related courses

Nice to have:

Graduate of Banking and Finance, Management, Communication Arts, Commerce, Mathematics or other related courses

Additional Information:

Job Posted:
October 14, 2025

Expiration:
January 13, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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