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Robert Half Logo Robert Half · Customer Service

Customer Service Representative

United States, Carson Contract work · Job Posted July 03, 2026
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Job Description

We are looking for a Customer Service Representative to support order management and customer communications for a manufacturing operation in Carson, California. This Long-term Contract position is ideal for someone who enjoys providing dependable service, keeping records organized, and helping customers receive products on schedule. The person in this role will handle order-related activities, respond to routine inquiries, and work closely with team members to maintain smooth account coverage and accurate documentation.

Job Responsibility

  • Enter customer orders into order fulfillment systems with a high level of accuracy and attention to detail
  • Track open orders and follow up on delivery timelines to help ensure commitments are met
  • Address customer questions and service requests in a timely, attentive manner
  • Prepare routine reports, records, and written correspondence for internal teams and customers
  • Use word processing and spreadsheet tools to maintain documentation and support daily office activities
  • Coordinate with supervisors and experienced colleagues to resolve account-related issues and maintain service quality
  • Review order information regularly and update records to keep fulfillment data current
  • Contribute to team coverage by assisting with shared service tasks and supporting overall account management

Requirements

  • 0-2 years of experience in customer service, order processing, or a related support role
  • Ability to communicate clearly and professionally with customers and internal stakeholders
  • Experience using word processing and spreadsheet applications in an office setting
  • Strong attention to detail when handling orders, documentation, and routine correspondence
  • Ability to follow established procedures and work effectively under guidance from supervisors
  • Comfortable managing multiple tasks in a fast-paced manufacturing support environment
  • Basic understanding of order fulfillment, delivery coordination, and general office functions

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
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