Customer Service Representative Jobs

Customer Service Representative

Circle K

Location:
United States of America , Normal

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As a Customer Service Representative at Rainstorm Car Wash, you will be responsible for greeting customers, answering questions, explaining wash options, assisting at pay stations, fielding inquiries, guiding vehicles into the wash tunnel, and maintaining the car wash's condition. You will also perform cleaning tasks, follow dress and appearance codes, and adhere to OSHA safety guidelines.

Job Responsibility:

Greeting customers, answering questions, and explaining the wash options available
Standing at the pay stations and assisting every customer that comes through the wash
Fielding customer inquiries
Guiding customer vehicles into the wash tunnel
Upkeeping the condition of the car wash by performing cleaning tasks such as taking out the garbage, sweeping the lot, and using a pressure washer to clean the wash bay
Performing other duties and responsibilities as assigned
Reporting to work on time and following the dress and appearance code

Requirements:

Excellent communication skills including active listening
Excellent sales and customer service skills
Ability to anticipate customer needs
Ability to recommend different wash memberships to customers
Ability to work as a team
Proficient computer skills with the ability to learn a point of sales system
Strong work ethic and professional attitude
Customer service and some sales experience preferred
Ability to stand and walk throughout the workday
Use of hands
reach with hands and arms
Climb or balance
stop, crouch and kneel
Ability to work in damp and humid conditions
Ability to work in outdoor variable weather conditions
Ability to lift and/or move objects up to 25lbs on a regular basis and occasionally up to 50lbs
Ability to work in a noisy environment
Ability to adhere to OSHA safety guidelines and protocols
Ability to wear Personal Protective Equipment such as hearing, eye, foot, hand protection

What we offer:

Competitive Pay plus commissions opportunity
Paid Vacations
Large Stable employer
Medical, Dental, and Vision Coverage
401K plan with competitive company match
Free Employee Car Wash Membership
Tuition Reimbursement
Work with fun motivated people
Fast Career opportunities

Additional Information:

Job Posted:
March 23, 2025

Employment Type:

Parttime

Work Type:

On-site work

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