Customer Service Representative

• Review and correct migrated orders in Salesforce with precision and efficiency
• Follow scripted guidelines to ensure consistent and accurate data updates
• Meet daily and weekly targets for order corrections within the designated timeline
• Collaborate with team members to address challenges and maintain workflow efficiency
• Perform updates outside standard business hours as required to meet project goals
• Maintain confidentiality and security of sensitive data during the cleanup process
• Support ongoing efforts to reduce backlog by completing additional tasks as assigned
• Communicate effectively with supervisors regarding progress and any obstacles encountered
• Ensure quality control by double-checking updates for accuracy and completeness
• Adapt to a structured schedule and meet deadlines consistently

• Previous experience in customer service or data entry roles is preferred
• Strong attention to detail and commitment to accuracy
• Ability to follow scripted instructions and processes without deviation
• Comfortable working outside regular business hours when necessary
• Excellent time management skills to meet project deadlines
• Basic familiarity with Salesforce or similar CRM platforms is a plus
• Strong communication skills to collaborate effectively with team members
• Ability to work onsite in Dallas, Texas, for the duration of the contract

Basic familiarity with Salesforce or similar CRM platforms is a plus

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan