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Customer Service Representative

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , San Marcos

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

In healthcare, communication is not just about efficiency — it’s about clarity, empathy, and trust. A respected healthcare organization is hiring a Customer Service Representative to support patient coordination and administrative communication. This role is ideal for someone who can balance professionalism, empathy, and accuracy while working in a structured, fast-paced environment.

Job Responsibility:

  • Handle patient inquiries, scheduling, and appointment coordination
  • Maintain accurate patient records and documentation
  • Verify information and support administrative workflows
  • Communicate clearly with patients, providers, and internal teams
  • Ensure compliance with confidentiality and healthcare regulations
  • Provide a calm, solution-focused experience for patients

Requirements:

  • 1–3 years of customer service or administrative experience
  • Experience in healthcare or medical office settings preferred
  • Strong interpersonal and communication skills
  • Ability to manage sensitive and confidential information
  • Proficiency in Microsoft Office and scheduling systems
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
April 10, 2026

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