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Are you passionate about helping others and delivering outstanding experiences? Join our team as a Customer Service Representative in Manassas, Virginia. This contract position is your opportunity to get into an excellent company. You will be working Monday to Friday.
Job Responsibility:
Respond to customer inquiries by phone, email, or chat in a timely and professional manner
Resolve issues, address complaints, and provide solutions to ensure customer satisfaction
Document customer interactions and transactions accurately
Filing and processing orders
Uphold our company’s standards for personalized and efficient service
Help shape positive customer experiences as part of a friendly, dynamic team
Requirements:
Prior office experience handling phone calls is preferred
Strong communication and interpersonal skills
Attention to detail and ability to multitask
Experience in customer service or a related field is a plus
Proficient using Microsoft Suite
Nice to have:
Experience in customer service or a related field is a plus
What we offer:
medical, vision, dental, and life and disability insurance